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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Definitely will always stay their The customer service was great and the cleanliness was spectacular just like I like it to be
Business response:
Dear Guest, thank you for your recent stay at Extended Stay America and for taking the time to review our hotel. Our staff works hard to ensure each guest has a great experience, so we appreciate your kind words regarding the service they provided during your visit. We truly appreciate you sharing your thoughts and look forward to seeing you again soon. Sincerely, Hotel Management
Staff not always at desk. Pillows smell. Walgreens and train nearby is convenient
Business response:
Dear Aram, thank you for taking the time to express your feedback regarding your stay with us. It is nice to know you enjoyed our location overall. However, we apologize for the service you received from our staff. This is not typical nor acceptable, and we will look into this matter to ensure it is not repeated. We have also shared your feedback with the housekeeping team. Thank you for being our guest, and we hope you will stay with us again so we can show you the hospitality for which we are known. Sincerely, Hotel Manage... read more
TV was Shot TV in the living room was shot. The picture seas all pixelated and there was no real picture.
Upon arrival, I encountered an apparently homeless man on the property loitering by the entrance. He may have been a guest but his appearance suggested otherwise.Nobody asked him to leave either. Otherwise, the place is fine for the money but nowhere I'd stay if the rate was much higher.
Business response:
Dear Gabriel, thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests, but we are also grateful to learn from your detailed comments. We continually strive to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.2 star rating with 1,552 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.