This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Medical Appointment The lobby looked nice. The receptionist had no personality upon check in. Looked like she didn’t want to be there. The hallways smelled like marijuana. The room layout was nice since it was a suite. The carpet had stains. The sink was stained. The tub had chips in it. Rooms was nice and cool. Room was also quite.
Business response:
Dear David, Thank you for staying with us and for taking the time to leave your comments. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all your expectations, especially regarding room cleanliness. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope you will come back soon and let us show you the hospitality we are known for providing. Sincerely,Hotel Mana... read more
The place is good, the room is nicely sized and the cost was also affordable. I did notice a strange smell, a small roach in my room, and it could have been a bit cleaner.
Business response:
Dear Justin, Thank you for choosing us and sharing your valuable feedback. We're delighted you found Extended Stay America a good value with a nicely sized room. Your feedback about cleanliness and the smell is noted, and we'll strive to improve in those areas. We appreciate your stay and look forward to welcoming you back for an even more enjoyable experience.Sincerely,Hotel Management
Will Definitely Stay Here Again Clean and quiet room. What more can one ask for?
Great location but facility is lacking overall cleanliness and maintenance. Hallway carpets are atrocious! Rooms are just ok and could use some serious TLC. The pool is available but the access is weird and unfriendly to use.
Business response:
Dear John, We appreciate your feedback on your recent stay with us. It's lovely to hear that you found our location convenient. We're continuously working to improve our facilities; your comments are valuable. Your next visit with us will reflect our positive changes to enhance your experience. Thank you for taking the time to share your thoughts.Sincerely,Hotel Management
For the price it served its purpose
Business response:
Dear JESUS, Thank you for taking the time to review your stay. We are glad to know that your overall experience was enjoyable. However, we are sorry for any issues that may have affected your visit and prevented it from being perfect. We are grateful that you chose our hotel, and we hope to have the opportunity to improve your impression of us in the future, should your travels bring you back to the area.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.3 star rating with 1,708 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.