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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Kenneth, thank you for your nice rating. We are glad you had a great stay and enjoyed all that we offer at our hotel. We look forward to seeing you again at Extended Stay America. Sincerely, Hotel Management
kitchen area was dirty: cooking top with food residuals. an open bread package was in the cabinet
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered in your room. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Needs upgrading Older hotel with a funny smell. The staff was very nice.
Business response:
Shirley, it was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us and liked our courteous associates. Also, we will share your feedback with the people in our organization who are responsible for formulating plans for future renovations. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Staff was polite and helpful. Room was ok; clean but a bit tired. Very reasonable however for a one night stay... just passing through.
Business response:
Clods, thank you for being our guest. We are happy to know you liked our courteous associates as well as our affordable rates. However, we regret any inconvenience you had. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Check in was fast an courteous. Was not really impressed with amenities like soap, shampoo, conditioner. All that was really there was shampoo and bar soap. Breakfast was coffee in the lobby, There was no maid service. However, there is a kitchen and like the name suggests, it is a hotel/motel intended for long stays,
Business response:
Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our great service and the fully equipped kitchenette in your room. We appreciate your feedback and hope to welcome you back again soon. Sincerely, Hotel Management
Continental breakfast consisted of granola bars and packaged little muffins on the desk away from the “coffee”. Not in view unless desk approached. Coffee was weak, flavorless. Attendant not at desk many times during daylight time to ask question. Place clean
Business response:
We regret we fell short to impress you with breakfast and we can understand your disappointment. We have shared your concerns with the food and beverage in-charge to see how we can further elevate the aspects of our breakfast. We hope you will render us another opportunity to serve you in the future. Sincerely, Hotel Management
Stay was great
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.3 star rating with 1,660 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.