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217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
Extended stay new policies suck Hotels.com always great extended stay alittle on the run down side these days especially their customer care
Business response:
Brian, thank you for choosing our hotel for your recent lodging needs.It is certainly disappointing to hear about your experience as we truly take pride in our guest service efforts. We have shared your comments with our entire staff to ensure our focus remains on exceptional service. We hope you will give us another chance to welcome you back soon. The entire team would love for you to experience our hotel the way you should have on this visit. Thanks again for being our guest and sharing your feedback. Sincerely, Hotel Man... read more
desk clerk not available. wont accept cash?
Business response:
Thank you for staying with us and leaving your review. We regret learning that our front desk staff member was not available during the time mentioned. Please accept our sincere apologies for any inconvenience or frustration this may have caused you. We will look into what transpired, so this lapse in service is not repeated. We are grateful for your patience and hope you will revisit us on your next visit to the area. Sincerely, Hotel Management
this is a nice place to stay
Excellent It was very good it was relaxing
Business response:
Rachel, thank you for review your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Jail had a better check in routine. The stay would have been great, had it not been for check=in. I went to see a friend and decided to stay a night. On the way to lunch i stopped by the desk it was about 1230pm....she told me the rooms were still being done....i understood checkin was at 3. Returned at 236pm ask if there was availibility she said check in was 3pm even though 3 girls were there chatting and joking loudly in back I believe the Manager Lisa, Lucia and another employee. I waited 24 minutes till 3pm..they have a... read more
My stay was good except hot water didnt get hot. Lukewarm, I would book here again.
Business response:
Thank you for the positive feedback. It is a pleasure knowing your visit with us was an enjoyable one. We look forward to welcoming you again soon at Extended Stay America. Sincerely, Hotel Management
Extended Stay America - Phoenix - Midtown has a 2.9 star rating with 3,385 reviews.
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.