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Extended Stay America - Phoenix - Midtown
- Hotels
- Phoenix, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
217 West Osborn Rd., Phoenix, AZ, 85013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff was polite and helpful. Room was ok; clean but a bit tired. Very reasonable however for a one night stay... just passing through.
Business response:
Clods, thank you for being our guest. We are happy to know you liked our courteous associates as well as our affordable rates. However, we regret any inconvenience you had. We value your feedback and look forward to welcoming you back soon for an even better experience. Sincerely, Hotel Management
Check in was fast an courteous. Was not really impressed with amenities like soap, shampoo, conditioner. All that was really there was shampoo and bar soap. Breakfast was coffee in the lobby, There was no maid service. However, there is a kitchen and like the name suggests, it is a hotel/motel intended for long stays,
Business response:
Thank you for choosing Extended Stay America. We are happy that overall you enjoyed your stay at our hotel. We are also glad you liked our great service and the fully equipped kitchenette in your room. We appreciate your feedback and hope to welcome you back again soon. Sincerely, Hotel Management
Continental breakfast consisted of granola bars and packaged little muffins on the desk away from the “coffee”. Not in view unless desk approached. Coffee was weak, flavorless. Attendant not at desk many times during daylight time to ask question. Place clean
Business response:
We regret we fell short to impress you with breakfast and we can understand your disappointment. We have shared your concerns with the food and beverage in-charge to see how we can further elevate the aspects of our breakfast. We hope you will render us another opportunity to serve you in the future. Sincerely, Hotel Management
Stay was great
Business response:
It was our pleasure accommodating you at Extended Stay America, and we are glad to know you enjoyed your stay with us. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Wasn’t the nicest hotel but price was okay. We were not there much just to sleep. Not very clean and pull out bed was nasty.
Business response:
Thank you for being our guest. We are pleased you liked the value we offer, but we are sorry for the dirt you found on the bed. We have shared it with the housekeeping team to be more diligent in their work. We hope to have another opportunity of welcoming you back so that we can provide you with a much better experience. Sincerely, Hotel Management
Very convenient. The couch was broken and very uncomfortable. A chair in the room so you did not have to sit on the uncomfortable broken couch would have been appreciated. We were disappointed the pool was not available. Picking up the dishes and extra blankets at the desk was a great idea. We felt more confident the dishes had been cleaned before we used them.
Business response:
Thank you for choosing Extended Stay America. It is good to know that you enjoyed your time with us and that you were impressed with our in-room amenities. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Midtown
How is Extended Stay America - Phoenix - Midtown rated?
Extended Stay America - Phoenix - Midtown has a 4.2 star rating with 1,555 reviews.
When is Extended Stay America - Phoenix - Midtown open?
Extended Stay America - Phoenix - Midtown is open now. It will close tomorrow at 12:00 a.m.