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Extended Stay America - Phoenix - Peoria
- Hotels
- Peoria, AZ
About this business
Location details
7345 W. Bell Rd., Peoria, AZ, 85382, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
It was an okay stay. Wasn’t super clean, found a couple bugs in there, lots of stains, thankfully we were there one night.
Business response:
Dear Jordan, Thank you for your review. Our guests' comfort is always our top priority; therefore, we apologize for any oversights with your room. We are working with our housekeeping managers to prevent this from happening again. Additionally, we have contacted our pest control provider to address the issue as quickly as possible to uphold our company's high standards. We hope you will revisit us and allow us to provide you with a more seamless stay. Sincerely,Hotel Management
Convenient, clean, quiet Convenient, clean, quiet.
Business response:
Dear Joanne, Thank you for the positive review and for taking the time to evaluate our service and accommodations. We are happy to read about your excellent stay at Extended Stay America. We are glad you loved your suite and the peaceful atmosphere. We sincerely appreciate your positive feedback and look forward to your next visit.Sincerely,Hotel Management
Loved the small kitchen Great place to stay for a short or long stay. The room was clean. The staff was friendly and helpful. The grab and go breakfast was good. There was coffee, tea, and hot chocolate and muffins. I will stay there again.
Surrounding is good. Rooms could be a little cleaner
Business response:
Dear Saikat, thank you for reviewing your stay. We are happy your overall experience was pleasant. We know how small details add up to impact our hotel's overall impression significantly. Therefore, we would like to apologize that your stay was not the seamless visit you deserve. We hope to have another chance to welcome you on a future visit.Sincerely,Hotel Management
Old, furniture, TV, everything old. Telephone not plugged in and I couldn’t find the outlet to plug it in. Lights didn’t work. Very run down place. Disappointing
Business response:
Dear Eric, thank you for your feedback regarding your stay with us. We appreciate hearing about the items we do well, in addition to the areas we can improve. We regret that you were unsatisfied with some areas during your stay with us. Please accept our apology for the inconvenience you experienced. We will be sure to follow up with the departments mentioned to reinforce our high standards. Thank you once more for your review and for allowing us the opportunity to improve. We hope to welcome you again in the future.Sincerel... read more
Not worth the price Old and minimal. Chapstick size shampoo and 2 tiny bars of soap. Hard mattress that had a stale smell of cigarette smoke. Kitchen was empty. Not even a glass. Staff was friendly.
Business response:
Dear Loretta, we are sorry your stay with us was anything other than perfect, and we wish we could have had the opportunity to address your concerns while you were still here. Nothing is more important than ensuring our guests have a comfortable and relaxing stay, so we are sorry we could not make that happen for you. We hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Peoria
How is Extended Stay America - Phoenix - Peoria rated?
Extended Stay America - Phoenix - Peoria has a 3.4 star rating with 2,374 reviews.
When is Extended Stay America - Phoenix - Peoria open?
Extended Stay America - Phoenix - Peoria is open now. It will close tomorrow at 12:00 a.m.