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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The floor was very dirty. The breakfast was just a muffin and black coffee.
Business response:
Dear Elizebell, Thank you for being our guest while in the city. It is nice to know you were satisfied with your time here. Further, we regret that you were not happy with our breakfast options. Providing clean accommodation is always our priority, and we regret if we miss them anytime. Your remarks are noted and will be shared with the team to improve as we move ahead. We would like to invite you back to experience the stay you expect and deserve. Thank you. Sincerely, Hotel Management
Bon hôtel rapport qualité-prix
Its just really dated/dirty/beds are awful ...phone didnt work so had to go to office for pillows and towels etc and they wouldnt give them we had to wait for them to bring it up and she 4got so had to go ask AGAIN...and wait again....only good thing was the pool and location but will probably stay in glendale next time much better
Business response:
Dear Angie, Thank you for evaluating your stay. It is very understandable how these events detracted from a relaxing and seamless visit. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. We are grateful that you have brought these concerns to our attention as we are continually growing and improving from our guest feedback. We are glad that you liked our location and pool. We do hope you will consider giving us another chance to show you the h... read more
Nice quiet and relaxing front desk staff was wonderful
Business response:
Dear Timothy, We truly appreciate your feedback regarding our check-in service. It's wonderful to know that our team's efforts left a positive impression on your arrival experience. Our commitment to providing a warm and efficient welcome is unwavering, and your compliments motivate us to maintain these standards. We hope to have the opportunity to welcome you back to Extended Stay America soon!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,193 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.