Extended Stay America - Phoenix - Scottsdale - Old Town

Anonymous 

on Expedia

9 years ago

Good location but the bathroom was dirty and smell Smelly and dirty. The bathroom was aweful, and somethings wrong with waste disposal. 

Brenda 

on Expedia

9 years ago

I got sick due to I was given a smoking room It was a fairly nice property, however, I spent my night shortly after checking into my room which was a smoking room at a nearby hospital emergency room until 6 am I had to be at a 8 am meeting for my company which I was unable to make as I was still not feeling well. The medication I was given made me sleep all day, when I awaken it was 4 pm on the day of my meeting. I was pretty upset because this was an important meeting for my client and I wasn't even there. I did speak with ... read more

Kenneth 

on Expedia

9 years ago

#Overpriced Not a great hotel for the price I paid. Not a good value. 

Anonymous 

on Expedia

9 years ago

Did not work for us. The hotel phone wasn't working. One colleague tried to check in at 1 am. No one was there. There was a note to call someone. No one picked up. Basics were not available like a toaster or hair dryer. They aren't in the room and they ran out at the main desk. 

Anonymous 

on Expedia

9 years ago

Very disappointing Had to wait 5 - 10 minutes for the front desk clerk to come to check us in. The room was not well insulated so we could hear people in the next rooms and the walking along the sidewalk talking. There were no dishes, pans, silver, etc. in the kitchen, so it was impossible to do cook anything including coffee. The thin carpet was almost sticky dirty, so it was a very bad experience. 

Susan 

on Expedia

9 years ago

cheap needs remodel, didn't have anything in kitchen, had to ask for everything i.e. spoon, bowl, plate, cup, coffeemaker, hair dryer etc. Bedding was lousy. 

witchywoman 

on Expedia

9 years ago

Served our need to be close to hospital. Disappointed that a coffee pot was not available. The room smelled musty. Did not walk barefoot in room. That said, the price was reasonable and location was a positive. 

Judith 

on Expedia

9 years ago

Bad experience One of the hotel ck in personnel was extremely rude The woman were great Nothing worked in the room and NO offer to repair 

Not Provided 

on Expedia

9 years ago

Don't come here. No good hotel, no breakfast as promises, no lobby area, ridiculous hotel