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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Proximité des zones d’intérêt de la ville de Scottsdale
Business response:
Thank you for choosing Extended Stay America for your recent stay. We were delighted to read that you enjoyed your visit and that our excellent location helped make your stay a great one! We hope you will choose us again on your next visit to our area. Sincerely, Hotel Management
Ok; but c/b improved with easy fixes The room was appointed exactly as expected, staff was friendly, and the location met our needs perfectly. I was disappointed in the cleanliness of the room; the kitchen was not thoroughly cleaned (I cleaned coffee stained sink and sticky table), the provided dish towel was stained and torn, no hand towels were provided in bath, an additional bed pillow not available (was told short on pillows), and office was not open yet when attempting to check out at 630AM... but otherwise OK.
Business response:
Brenda, thank you for choosing to stay at Extended Stay America. We are glad to know you were impressed with our accommodations and that you also appreciated our associates. However, we are sorry for the cleanliness issue you encountered. Rest assured, your feedback has been discussed with the housekeeping team to be more diligent in their efforts. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
Good. Clean. Smelled good. The pillows are very comfortable
Business response:
We loved reading your wonderful comments about our hotel and especially how much you appreciated the comfort of our pillows. We all appreciate a good night's sleep! Thank you for choosing Extended Stay America. We look forward to welcoming you back soon. Sincerely, Hotel Management
Rooms need better cleaning
Business response:
Alexander, thank you for being our guest. We are pleased overall you enjoyed your stay. Your feedback regarding the cleanliness will be shared with our housekeeping team so that they will be more diligent in their work. We hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Property clean but dated. Staff friendly. Walking distance to old Scottsdale, which is very nice.
Business response:
We are delighted we exceeded your expectations for an outstanding stay at Extended Stay America. It’s great to know you liked our attentive service and that our location was ideal for your needs. Thanks for all the great feedback, and we look forward to seeing you on your next visit to the area. Sincerely, Hotel Management
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Front desk employees were helpful
Business response:
Karen, thank you for taking the time to review your stay. We're glad to know you were pleased with the service provided by our front desk associates, but we're sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and hope you will return for the perfect stay you deserve. Sincerely, Hotel Management
Budget hotel that's dated, but at a good location It's an OK budget hotel in a good location.
Business response:
Thank you for choosing us. We are glad you liked our location and that you had a pleasant stay with us. However, we regret the inconvenience caused. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
The location is key for this property. Everything else is so sub par. They should really renovate and redecorate the rooms.
Business response:
Thank you for being our guest. Although you liked our location and that you had an overall pleasant stay, we sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will help us improve our future guest experiences moving forward. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,106 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.