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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I had a exceptional experience with the staff and can not say enough about their professional behavior and their ability to be and do whatever was necessary to make everyone as comfortable as possible. Good work.
Business response:
Thank you for being our guest and for the lovely comments about our service. It is really our staff that makes our hotel stand out. They strive to go above and beyond to welcome and assist all of our guests. We appreciate your feedback and look forward to hosting you again at Extended Stay America. Sincerely, Hotel Management
Very friendly staff. Very accommodating. The room was clean, for the most part. The bed frame was disconnected on the bottom no big deal. Took all of 5 seconds to fix. The smell of any hotel is a hard one to get rid off. You could definitely smell staleness in the air. The AC worked well. The little kitchen area was a little outdated but I only stayed one night. It didn't affect me. Over all good place
Business response:
Chris, thank you for being our guest at Extended Stay America. We are glad you liked our courteous associates and spotless accommodations. However, we are sorry we missed meeting some of your expectations. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Enjoying my stay!! My stay here ha been safe, comfy, and the staff is very respectful and pleasant.
Business response:
Miranda, thank you for being our guest. We are pleased to know overall you had a pleasant stay and that you liked our associates. It was a pleasure hosting you, and we hope you will stay with us the next time you visit this area for a much better experience. Sincerely, Hotel Management
Business response:
Jessica, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Elaina, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Everything was awesome. The only thing I have a complaint about is the guests or people that are just “hanging out” outside.
Business response:
Thank you for choosing to stay at Extended Stay America. We are glad to know you had a nice time with us, but we regret any inconvenience caused due to the other guests on the property. We appreciate your feedback and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Francine, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Business response:
Dan, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 3.1 star rating with 2,096 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.