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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I tried to check out through the phone , called the front desk several times but no one answered
Business response:
Thank you for being our guest. We are sorry for the inconvenience caused at the time of check-out and regret your stay was not a pleasant one. Rest assured that we take these reviews seriously and have shared it with the front desk team to ensure we do not repeat such mistakes. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Very nice, clean room, friendly staff, quiet place
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great staff, clean property, nice room and quiet space
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are glad you had an overall great stay, liked our comfortable suites and friendly staff. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very close to fun activties. Nice area and safe...
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
Friendly staff, nice room, plenty of parking and clean rooms
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We are also glad you liked our spacious parking. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
At least provide clean towels daily. There is no ice machine on the grounds. If you want ice, you have to make it in the plastic freezer ice cube trays. Breakfast is a muffin and/or energy bars that you pick up in the lobby. That's it. The hotel advertises oat meal on the website. There was none. No juice. Just coffee. If you want room service, you have to pay $10 a day. I've never heard of that. And they only had one trash can in the room, which stays full for 7 days at which time they will finally clean your room. Pretty... read more
Business response:
Thank you for your review. We are sorry for your disappointment with our housekeeping policy. Please know, our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee, and linen exchange is available at the front desk at any time and complimentary. We are also sorry our breakfast was not to your likings. We will share your valuable comments regarding our grab-and-go breakfast with o... read more
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,106 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.