This profile has been claimed by the business owner or representative.
Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Desk: very noce and helpful. Room: clean and comfortable. Property: trash cans overflowing ☹ Hotel was fully booked and seemed short staffed.
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Very affordable and nice staff, excellent service and patience. Knowledgeable and Prices are the most affordable!!
Business response:
Thank you for reviewing your stay at Extended Stay America. We are glad you were pleased with the courteous service our associates provided and that we were able to meet your expectations at a great price. Thank you again, and we look forward to welcoming you back soon. Sincerely, Hotel Management
掃除が毎日ではなかった
Business response:
Thank you for posting a review of your stay with us. We regret your disappointment with our updated housekeeping policy. Please know, keeping our guests' well-being and safety in mind, we have revised our housekeeping practices to include options for when and how we clean your room. Our front desk is available to make arrangements based on your requirements. We are sorry if this was not communicated with you earlier. We hope to have the chance to welcome you back and provide you with a better experience. Sincerely, Hotel Man... read more
The pillows were flat. The kitchen needed upgraded. The bathroom door looked like someone punched it. Fairly clean. It sufficed for one night stay.
Business response:
Thank you for your feedback and for staying with us. We regret our pillows were not to your comfort and for the concerns you had with your room. We will share your comments with our maintenance team and make sure the problem is fixed. We hope to have the chance to welcome you back and restore your confidence in us. Sincerely, Hotel Management
Comfortable, clean friendly people. Starbucks across the street along with stores and restaurants
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 3.1 star rating with 2,322 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.