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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
I didn't like that the pool was closed. The kitchen cupboards were bare with no cups or plates. Overpriced for a small room with no extras.
Business response:
Thank you for your review. We regret your disappointment with some of our amenities not being available during your stay due to the current circumstances. Please know we have updated information on our hotel's website so our guests can be aware of what we offer currently. Also, know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We would like to regain your trust, and we hope to host you again in the fut... read more
Just was not what id expect for being in Scottsdale
Business response:
Dejay, thank you for being our guest. We are pleased you enjoyed your stay overall, but we regret not meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
They don’t give you actual comforters it’s like a little blanket and a sheet. The housekeeper walked in on us without knocking then just walked out like it didn’t happen. The fire alarm went off for no reason. And only certain channels work. It’s cool if you literally just need somewhere to sleep, it’s pretty below average for scottsdale
Business response:
Alexis, thank you for reviewing your stay with us. Our top priority is for you to leave completely satisfied, and we are very sorry we didn't meet that goal for you. We take your comments seriously, and we will use your feedback to make sure we prevent these mistakes from happening again. We will also follow up on your concern about the television channels. Please come back and allow us an opportunity to make a favorable impression. Sincerely, Hotel Management
A disappointed regular. Because their is no daily maid service, we changed our own bedding and the mattress was disgusting. To think i had my wife sleep on that thing.
Business response:
Gordon, thank you for being our guest and for taking the time to give us your feedback. We apologize you were unhappy with our housekeeping services. While our housekeeping is done on a weekly basis to respect the privacy of our guests and offer minimal intrusion, we are always happy to provide fresh linens and whatever you need during your stay. If we did not communicate this properly at check-in, please accept our apologies. Your feedback has already been shared with our staff, and we will do our best to ensure your next s... read more
Great stay
Business response:
Larry, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay and a review like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Marianne, thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
I couldn't find the room. But it's great. I would like to add another day.
Business response:
Thank you for your nice rating and for letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,191 reviews.
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.