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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfortable accommodations, friendly staff. Made our stay enjoyable.
Business response:
Thank you for being our guest and for posting your review. We are glad we lived up to your expectations and that you thoroughly enjoyed your stay with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with the team and we will recognize them for their great work. We thank you once more for your review and we hope you will choose Extended Stay America again! Sincerely, Hotel Management
Very nice staff and nice pool. Rooms a little "aged" bathtub and floor in the bathtub area showing water damage. Beds not up to a lot of many hotels. A little stiff no pillow top etc.
Business response:
Joe, thank you for staying at Extended Stay America. We are glad you enjoyed our friendly staff and the pool. Your concerns regarding the bathtub have been shared with the appropriate team. We value your feedback and look forward to hosting you again soon. Sincerely, Hotel Management
Very friendly and prompt service. The property was clean and convenient to Old Town and lots of restaurants. The property is well maintained but just a bit “tired” as the kitchen amenities are old. The staff responded to anything we needed. I would definitely recommend this property - we would stay here again for sure. It was very quiet and comfortable.
Business response:
Greg, thank you for sharing your experience with us. We are pleased you had a great stay at Extended Stay America. We truly appreciate your kind comments regarding our convenient location, friendly staff, and refreshing suites. Thank you also for recommending us to fellow travelers, and we look forward to welcoming you back soon. Sincerely, Hotel Management
This is a first hotel that I stayed at in my life time that doesn't have an ice machine!
Business response:
Thank you for your review. Your rating suggests you had an overall pleasant stay. Kindly note, our fully equipped kitchens with a full-size refrigerator has ice trays for your convenience, so we do not have an ice machine. We value your feedback and hope to see you again soon on your next visit this way. Sincerely, Hotel Management
I liked the little kitchen and the variety of dishes. I disliked how much hair was EVERYWHERE
Business response:
Thank you for being our guest. We are pleased to know you liked our kitchenware, but we are sorry for the cleanliness issue you encountered. We have shared your concern with the housekeeping team to be more diligent with their efforts going forward. We hope to have another opportunity of welcoming you back soon for a much better experience. Sincerely, Hotel Management
Only location was good First the good - So I'd have to say the only good thing about this hotel was it's location. Walking distance to Old Town Scottsdale was great. Now the bad - Even though the room said "no smoking" it totally smelled like an ash tray. The bed was advertised as a queen but actually was a full. The television was like watching in the 70's when antennas were needed. Grainy was the best picture it would get. The only reason we stayed there was the price and location. Wouldn't stay there again though.
Business response:
Thank you for your review. Although you liked our convenient location, we apologize for the inconvenience you experienced due to smoke. We are a non-smoking hotel, but on a rare occasion a guest does not comply. We appreciate you bringing this to our attention so we can address it right away. Also, we are sorry for your disappointment with the size of your suite and the television. Once more, we do apologize. We hope you will afford us an opportunity to redeem ourselves in the future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,190 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.