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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Christine, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
Business response:
Siobhan, we are so glad you enjoyed your time at Extended Stay America. Thank you for your wonderful rating, and we look forward to your next visit. Sincerely, Hotel Management
The room was good but it was a little dated. But it was clean. The staff was very friendly. The pool was clean and quiet. Great location, old town Scottsdale just next door .
Business response:
Raymond, thank you for choosing Extended Stay America. We're glad to know you liked the service provided by our associates and that our wonderful location was convenient for you. We appreciate your valuable feedback and hope to have you as our guest again. Sincerely, Hotel Management
Not clean Needs better cleaning: hair on blankets, matress pad cover was nasty very dirty, found food underbed Bed was not comfortable and pillows were not fluffy and uneven. I walked bare foot by accident my feet got very dirty. If you just need to sleep and shower quick it's 😕and not plan on staying long hours but you want clean comfortable stay else where.
Business response:
Thank you for being our guest. We are sorry for the cleanliness issues you encountered. A clean, fresh suite is our top priority, and we will work with our staff to ensure that this was an isolated issue. We hope the otherwise positive aspects of your visit will bring you back to us for a much better experience. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The location was the best thing about the property; easy walking distance to old town bars and eateries, as well as Walgreens for supplies. Nothing special about the facility, although it looks like they are in the process of sprucing it up with paint, new beds, etc. It was clean and comfortable and the price was better than most during Spring Training.
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know you loved our prime location and were happy with our affordable rates. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
check in was unsatisfactory. We arrived at 2:30 PM and were not allowed to check in. I understand that check in is officially ay 3:00 PM but come on a half hour early? When we returned after 3:00 there was nobody in the office to check us in. Waited over 15 minutes for service. Location in convenient
Business response:
Thank you for selecting us. Although you liked the convenience our location offered, we are sorry for the inconvenience caused due to our hotel policy and apologize for the delay you experienced at the time of your check-in. Your feedback has been discussed with the front office team to be diligent going ahead. We hope the positive aspects of your stay will help you choose us again on your next trip to our area. Sincerely, Hotel Management
Neutral place for neutral price Straightforward obviously more scaled back amenities than most for the price and served its purpose.. Immediate area was a bit devoid of food in mid price range
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,106 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.