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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice, clean room, friendly staff, quiet place
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Great staff, clean property, nice room and quiet space
Business response:
Thank you for choosing Extended Stay America for your recent visit. We are glad you had an overall great stay, liked our comfortable suites and friendly staff. It was a pleasure hosting you, and we look forward to seeing you again soon. Sincerely, Hotel Management
Very close to fun activties. Nice area and safe...
Business response:
Thank you for choosing to stay at Extended Stay America during your recent visit. We are delighted to hear you had an enjoyable, comfortable stay, and our location was perfect for your needs. We appreciate you being our guest and look forward to welcoming you back. Sincerely, Hotel Management
Friendly staff, nice room, plenty of parking and clean rooms
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We are also glad you liked our spacious parking. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Nice place for short or long stay Quiet, and the staff is very helpful
Business response:
Dominick, thank you for your gracious review. We are thrilled to know you enjoyed the calm atmosphere we have and that you were impressed with the excellent service you received from our team. Your recommendation is appreciated, and we look forward to seeing you soon. Sincerely, Hotel Management
Friendly staff, great price, quite property, excellent management staff
Business response:
Thank you for the excellent review of your stay at Extended Stay America. We're thrilled to know you were impressed with the service provided by our superb associates and that you found us to be a great value. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management
It was very nice, friendly staff, good service, comfortable rooms and atmosphere
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. Thank you again for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
We enjoyed the place located at, but the room was not vacuumed, no soap, lotion and just a body wash. no liners in the trash cans. Half a toilet paper roll left. and the sheets were not changed. Trash was full in the side trash.
Business response:
Thank you for choosing to stay with us. We're glad to know our location was ideal for you, but we're sorry for the housekeeping issues you encountered in your room. Please be assured that we have discussed your feedback with the appropriate team to make sure such incidents do not occur again. We hope to have a second chance to provide you with the visit you deserve in the near future. Sincerely, Hotel Management
At least provide clean towels daily. There is no ice machine on the grounds. If you want ice, you have to make it in the plastic freezer ice cube trays. Breakfast is a muffin and/or energy bars that you pick up in the lobby. That's it. The hotel advertises oat meal on the website. There was none. No juice. Just coffee. If you want room service, you have to pay $10 a day. I've never heard of that. And they only had one trash can in the room, which stays full for 7 days at which time they will finally clean your room. Pretty... read more
Business response:
Thank you for your review. We are sorry for your disappointment with our housekeeping policy. Please know, our housekeeping services are provided to guests staying eight or more nights, respecting their privacy of the home-like living. However, these services are always available upon request for a minimal fee, and linen exchange is available at the front desk at any time and complimentary. We are also sorry our breakfast was not to your likings. We will share your valuable comments regarding our grab-and-go breakfast with o... read more
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 3.1 star rating with 2,097 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.