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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Bien ubicado para caminar a restaurantes o farmacias
Business response:
Thank you for taking some time out of your busy schedule to share details about your stay at Extended Stay America. We are thrilled to know that you enjoyed your stay and that you were impressed with our ideal location close to many exciting venues and restaurants, which was the highlight of your experience. Your feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Good location to old town, inexpensive compared to other lodging in the area, uncomfortable pillows, older facility, if your looking for inexpensive in this area it’s ok
Business response:
Don, thank you for evaluating your visit at our hotel. We are glad you liked our affordable pricing and that you found our location convenient for your plans. However, we are sorry you were not happy with the overall condition of our hotel. Your feedback has been discussed with the appropriate individuals in an effort to improve our future guests’ experiences. It was also disappointing to know about the discomfort you experienced with the pillows. We hope you consider staying with us again so we can provide you with an impro... read more
Did not have a two bed room as i reserved. But the receptionist was nice to give me two separate single rooms for the same price. The room i got had a full size fridge and even a stove. Not a bad place to stay. Walk away from tons of restaurants and bars.
Business response:
Thank you for being our guest at Extended Stay America. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them. We appreciate the review and look forward to having you as our guest again. Sincerely, Hotel Management
Good property. No housekeeping services unless you stay a week, then weekly. Friendly, helpful personnel.
Business response:
Fred, thank you for being our guest at Extended Stay America. We are glad you were impressed with our associates and that you liked our well-kept property. We appreciate your business and look forward to your next visit. Sincerely, Hotel Management
Ok place to rest for the night but that's about it
Business response:
Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
I tried to check out through the phone , called the front desk several times but no one answered
Business response:
Thank you for being our guest. We are sorry for the inconvenience caused at the time of check-out and regret your stay was not a pleasant one. Rest assured that we take these reviews seriously and have shared it with the front desk team to ensure we do not repeat such mistakes. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 3.1 star rating with 2,322 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.