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Extended Stay America - Phoenix - Scottsdale - Old Town
- Hotels
- Scottsdale, AZ
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3560 North Marshall Way, Scottsdale, AZ, 85251, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I didn’t ask for a wake up call and they called me an hour before check out and woke me up.... I came there to sleep... shower was dirty. Curtain for the “closet” had horribly disgusting stains/white stuff on it. Mysterious white stuff.... felt like a motel. Would not stay again.
Business response:
Karen, please accept my sincerest apologies for the cleanliness and service issues you encountered while here. We have shared your concerns with my Housekeeping and front desk teams, and we have taken actions to ensure that we do not repeat these issues in the future. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We understand the frustration and truly hope you will consider giving us another opportunity to serve you and your family. Sincerely, Hotel Ma... read more
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Location cant be beat. Walking distance to great Scottsdale venues from Stadium to Fashion Square Mall, Fifth Ave shops, restaurants, riverwalk. Outside looks nice. But hotel amenities are next to none. No hair dryer, not even one to borrow, as theirs have all disappeared. The phone in the room didn't have a cord - no calling the front desk. But those are minor if you are looking for the best price in a great location.
Business response:
Sally, thanks for choosing us. It feels good to know you liked our affordable value and were impressed with the convenience of our location. Kindly note, our guests often bring their personal items, so that's why our hair dryers and other toiletries are available upon request at the front desk and complimentary. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Business response:
Thank you for posting a review of your experience at Extended Stay America and sharing how much you enjoyed our hotel. Your wonderful ratings will be shared with the rest of the team! Please visit us again soon. Sincerely, Hotel Management
Ok for price but be careful I wouldn’t stay here if I was a single woman
Business response:
Thank you for reviewing our hotel. We strive to provide clean, comfortable accommodations with great service and we sincerely apologize for missing these marks during your stay. We hope you will consider giving us another chance to provide you with the spotless accommodations and excellent hospitality you should always expect from our team. Thank you for choosing us and we hope to see you again. Sincerely, Hotel Management
Great location in Scottsdale, close to everything and quite
Business response:
Marcus, thanks for the good review of Extended Stay America. We are delighted to read that our ideal location was a perfect match for all of your needs and that you had a great stay with us. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Thank you for posting a review of your experience at Extended Stay America and sharing how much you enjoyed our hotel. Your wonderful remarks will be shared with the rest of the team! Please visit us again soon. Sincerely, Hotel Management
Nice hotel Very good and convenient location. Close to bars, shops, and restaurants. The place itself was spacious and quiet. Highly recommend
Business response:
Thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are so pleased to read that you loved our well-kept property and convenient location. We appreciate you recommending us online and hope to see you again soon. Sincerely, Hotel Management
Ok for what i needed it Not the best hotel but for what i was looking for it met my criteria, price fair for what you get
Business response:
Leo, thank you for choosing us for your needs. It feels good to know you had a relaxing stay and that you liked our affordable price. We hope the positive aspects of your stay will bring you back to us. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Phoenix - Scottsdale - Old Town
How is Extended Stay America - Phoenix - Scottsdale - Old Town rated?
Extended Stay America - Phoenix - Scottsdale - Old Town has a 4.1 star rating with 1,191 reviews.
When is Extended Stay America - Phoenix - Scottsdale - Old Town open?
Extended Stay America - Phoenix - Scottsdale - Old Town is open now. It will close tomorrow at 12:00 a.m.