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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Smell It was a strong cigarette smell in a room we did not like.
Business response:
Olga, thank you for choosing our hotel and being our guest. We adhere to a strict no-smoking policy and enforce it with a cleaning fee when we find evidence of smoking in a guest room. We appreciate you bringing this issue to our attention and apologize for the inconvenience this caused. We appreciate your patience and hope to have the opportunity to welcome you back to our hotel. We are grateful for your patience, and we hope to do so again on your next visit to the city. Sincerely, Hotel Management
Older than it looks online. The smoke detector was hanging and instead of fixing it, they removed it. As a result when we got back to the room Sunday evening we had no power. They blew a fuse and left the room dark. I will never come back or recommend this place. Also too many dogs were on the premise.
Business response:
Karen, thank you for taking the time to share your feedback. We regret not meeting your expectations and are sorry for the maintenance issues that inconvenienced you. We apologize for this, and rest assured, we will share your comments with our engineering team and make sure we prevent such reoccurrences. We will also share your comments with our maintenance team regarding your outlined issues and immediately fix the problems. We hope you will return to experience our hotel as we would have liked you to during this visit. Si... read more
Staff was not very helpful.
Business response:
Janet, thank you for choosing us and for posting your comments. Our primary focus is on exceptional experiences in all areas; therefore, we are very disappointed that we did not meet these expectations. Please accept our apologies for any service issues that impacted your stay. We look forward to another opportunity so we can show you the outstanding hospitality you deserve. Sincerely, Hotel Management
This property needs better service Quite disappointed that our two rooms were not adjacent or on the same floor despite request. Breakfast was grab and go (still using the Covid excuse!). Room was barren - not even a coffee pot was provided. Had to be requested.
Business response:
Sachin, thank you for your candid evaluation. We regret not meeting your expectations and that we were not able to accommodate your room request. We do try to honor these requests; however, there are times when we do not have the room unoccupied and available. We have also shared your feedback with our breakfast staff as we continually strive to improve our guest experience. Thank you for your feedback, and we hope you will stay with us again. Sincerely, Hotel Management
Pet friendly
Business response:
Ravindra, thank you for your recent stay with us and for bringing along your furry friend! Pets are always welcome at our hotel, so we are thrilled you and your pet enjoyed your stay with us. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Sincerely, Hotel Management
Room needed a better cleaning ... breakfast was granola bars and chocolate muffins
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,476 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.