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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Overall it’s good ..
Business response:
Dear Omkar, it is a pleasure to read your positive review about Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments encourage all of us. We hope to welcome you back soon for another enjoyable visit. Sincerely, Hotel Management
The staff was excellent. Great customer service. I got the last room for that night & it was what was needed.
We stay here several times a year - sometimes with our cats, sometimes without. It is efficient, the staff is courteous and helpful, the location is perfect. Yes, there are cheaper hotels - but, this provides so much more. Yes, there are more expensive hotels - but, this allows for pets, plus the kitchenette is SO HELPFUL! We stay at Extended Stay, in other locations, but this one is our favorite.
Business response:
Dear Monica, we appreciate you taking the time to write a review about your stay with us at Extended Stay America. It's great to read you enjoyed your comfortable suite and fully equipped kitchen, along with the service of our team. Every team member is committed to ensuring our guests have an excellent stay, so thank you for recognizing their efforts, and we'll be sure to share your comments with them. We hope to see you again soon! Sincerely, Hotel Management
Getting to property was itself a task. Not a straight Path. Have to pass through a complex to get to the Property . Air Conditioning was not great and never cooled to desired temperature
Business response:
Dear Srinivas, thank you for staying with us and sharing your feedback. Please accept our apologies for the issues and inconvenience you experienced with the air conditioning in your suite. Our maintenance team will check on it immediately, and we thank you for bringing it to our attention. We appreciate you being our guest and hope to see you again soon. Sincerely, Hotel Management
Not very clean
Business response:
Dear Betsy, thank you very much for posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the issues you had with your room. We have shared your comments with our housekeeping staff and want to thank you for this valuable feedback. We look forward to having you stay with us again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,710 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.