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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just Ok Floor is sticky and chairs in the room are not clean. Overall it is ok room
Business response:
Dear Guest, thank you very much for posting a review of your stay. It is nice to read that we met most of your expectations. However, we do apologize for the issues you had with your room. We have shared your comments with our housekeeping staff and want to thank you for this valuable feedback. We look forward to having you stay with us again.Sincerely,Hotel Management
No cups or glassware in room. Refrigerator was noisy. TV didn’t work properly.
Business response:
Dear Thomas, thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing.Sincerely,Hotel Management
Decent rooms, nice staff Was a decent, cheap place to stay. It was definitely no frills. The hotel checkin person, Jessica, was very nice and the next morning the staff gave us the few dishes we needed for breakfast. There was a weird smell to the room, but all in all, it gave us a goods nights sleep while traveling.
Business response:
Dear Guest, thank you for staying at Extended Stay America. We are pleased to read how happy you were with your overall stay. We strive to provide an exceptional stay to every guest every day. We also appreciate your mentioning Jessica and how helpful she was in making your visit perfect. She will be thrilled to know that her efforts made your stay memorable. We have noted your concern and will share it with the appropriate team member. We hope to welcome you back soon for another enjoyable visit.Sincerely,Hotel Management
N/a
Comfortable Living I needed a place after making the move from GA to PA. Extended Stay America came recommended by family and a couple friends for a place to stay over a long period until i can buy a house and settle in. My stay so far is going well and as long as i can get a good price for the room over an extended stay I will stay until I get relocated to a house. It is pleasant, employees are friendly and helpful. If i need something to help me get through the day, they go above and beyond to help. Money is tight due to t... read more
Business response:
Dear Robert, thank you for the wonderful review of Extended Stay America. We are thrilled to read about your stay and how much you enjoyed your overall stay. We work hard to deliver a great experience for all our guests, and we appreciate you recognizing our efforts. Thank you again; we look forward to hosting you again on your next visit.Sincerely,Hotel Management
Nothing.
Business response:
Dear Tiana, thank you for being our guest. We hope our great location and accommodations served you well, but we are disappointed that your experience was anything other than perfect. We hope to see you again so we can provide you with the exceptional stay you deserve.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,709 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.