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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Ok not the cleanest, the smell of marijuana everywhere, not great to have young kids around
Business response:
Charles, thank you for being a guest at our hotel. We are truly sorry to read your specific comment about the smoke odor which impacted your time with us. Even though our guest rooms are smoke-free, we occasionally have violations of this rule. We take this matter seriously and will look into it. We also apologize for the cleanliness issue you encountered. We will share your feedback with our housekeeping team to be more diligent moving forward. Once more, we do apologize. We hope you will give us an opportunity to redeem ou... read more
The hotel is older but has little kitchen area in rooms.
Bad customer service dirty bathroom
Business response:
Thank you for your honest comments about your stay with us.We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed something during this process, and for thatwe sincerely apologize.We areworking with our Housekeeping team to reiterate the importance of our daily checklists to make sure this isn't repeated. We hope you will give us another opportunity to provide a better ex... read more
I will look for another place to stay next time. The rooms of this property need to be renovated desperately! The rooms are very out of date as far as appliances and technology. The bed was god awful uncomfortable and the rooms smell like the hotel used to be a casino where it was smoke filled 24/7 and now it’s a hotel and they are trying to cover the smoke smell with air freshener…it doesn’t work!
Business response:
Nick, thank you for your feedback about your stay with our hotel. We apologize that our facility fell short of your standards. We are sharing your comments and feedback with my team as we work to update and refresh our hotel. We hope you will come and see our process should your future travels being you to our area again. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,505 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.