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Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The common areas (elevator, hallway) smelled like human urine
The staff was very friendly. The shopping near by was great.
Business response:
Sandra, it was our pleasure to accommodate you at Extended Stay America. We are glad to know you liked our proximity to the shopping mall and were impressed with our cordial staff. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
The cleanest, with the staff very friendly and helpful, first time there,didn't know that you were there at that property,we'll come back, also tell my family and friends about your hotel,
No coffee machine Wet ceramic cups
The staff was helpful, when you could find them. Often no one at the front desk, and no response to calls for them. The keycards quit working 3 or 4 times in 3 days, and had to be replaced at the front desk. There is no dining area. The front hall serves as the lobby with no seating but a cabinet that in the morning offers coffee, oatmeal, bars of grain, packaged muffins, etc. No hot foods or refrigerated foods. The kitchenette cabinets were empty. If you want a hair dryer, plates, cups, bowls, silverware, pots and pans, spa... read more
Business response:
Thank you for your review. Your total satisfaction is always our top priority; therefore, based on your rating, we are disappointed if we did not provide you with the exceptional stay that we want for every guest. We hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management
signs are not there to reach
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall. However, we are sorry for the inconvenience you had while reaching our hotel. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Was in town for the weekend checking in was ok as for our rooms need better pillows, carpet could use a scrubbing. Need safety stickers in bathtub. The hotel overall was good location to where we were going was excellent yes we would probably stay here again.
Business response:
Delvia, thank you for choosing Extended Stay America and taking the time to post your review. We are glad you were pleased with the attentive service our front desk associates delivered and that our location worked well for you. We also appreciate your constructive feedback and hope to have the chance to welcome you back soon. Sincerely, Hotel Management
Extended Stay America - Pittsburgh - Monroeville has a 4.2 star rating with 1,476 reviews.
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.