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Extended Stay America - Pittsburgh - Monroeville
- Other
- Monroeville, PA
About this business
Location details
3851 Northern Pike, Monroeville, PA, 15146, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room layout was nice. The room carpet has stain on it. Good aerial view.
Business response:
Kenneth, thank you for your honest evaluation. We are glad you had a pleasant stay overall and that you enjoyed the beautiful views. However, we apologize for the concerns with the carpet. We will address this with our housekeeping team and take steps to ensure we are more diligent going forward. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Sincerely, Hotel Management
Did not feel very welcomed and the place was a bit depressing. No ice machines and when we were there there was no water in the vending machines. It’s pretty no frills, ok if necessary for one night but I wouldn’t want to stay there longer than that.
Business response:
Gina, thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we are sorry you were unhappy with your amenities. Please know we welcome you to contact our front desk at any time for items you need to make your stay more comfortable, we are always here to help. We hope this was not too much of an inconvenience and that you will stay with us again soon. Sincerely, Hotel Management
Hard beds. Beds were hard as a rock. Not comfortable at all. Staff were extremely nice and facility was clean.
Business response:
Kyle, thank you for choosing Extended Stay America. We want every guest who stays with us to have a relaxing, rejuvenating visit; therefore, we are sorry that you found your mattress to be uncomfortable. We continually work to improve our accommodations, and we appreciate you sharing your comments. On a positive note, we are glad you were pleased with our devoted associates. We value your feedback and hope to see you again soon. Sincerely, Hotel Management
Customer service was excellent
Frequently asked questions about Extended Stay America - Pittsburgh - Monroeville
How is Extended Stay America - Pittsburgh - Monroeville rated?
Extended Stay America - Pittsburgh - Monroeville has a 3.1 star rating with 2,776 reviews.
When is Extended Stay America - Pittsburgh - Monroeville open?
Extended Stay America - Pittsburgh - Monroeville is open now. It will close tomorrow at 12:00 a.m.