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Extended Stay America - Pittsburgh - West Mifflin
- Hotels
- West Mifflin, PA
About this business
Location details
1303 Lebanon Church Rd., West Mifflin, PA, 15236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The facility is hard to find if you are from out of state, the sign is very small and not in a good place. The room was not very clean, there was dirt/crumbs on the floor. Hair left in the shower and the Kitchen/bathroom floor bad dirt/crumbs.
Business response:
We are sorry we missed meeting your expectations with regard to our location and for the cleanliness issues you encountered in your room. Your feedback will be shared with the appropriate team members, so we can take action to prevent these issues from happening again. Please revisit us so we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Management
The hotel was the bare minimum an extended stay can offer not to mention the unsanitary condition it was in upon arrival...would not recommend this hotel unless last resort
Business response:
Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not live up to our typical standards, and we are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Katlyn, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Hotel Management
Business response:
Adele, on behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. Although we make every effort to be perfect, sometimes we fall short. We hope you will consider giving us a second chance in the future so we can provide you with the superior hospitality you should always expect from us. Sincerely, Hotel Management
Room was not clean, not so much as a pen and paper supplied. Bathroom was filthy and one very small shampoo was available. I checked in very late and was awoken at 5:00 am by noise from the room above. It sounded as though the gym was up there... no rest.
Business response:
We offer our sincere apologies for the cleanliness and noise issue you encountered while you were here. Your feedback concerning the cleanliness of your room is discussed with our housekeeping team to review and action. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
A/c did not work .. no conditier ... only 1 thing of shampoo... almost missed the breakfast which was very disappointing spread of muffins
Business response:
John, thank you for your review. On behalf of our entire team, please accept our apologies for providing you with anything less than a satisfactory experience. Please be assured that we are taking immediate steps to avoid such problems in the future. It is our goal to provide an excellent experience to each guest, so we hope you will give us a chance to redeem ourselves the next time you visit our area. Sincerely, Hotel Management
ABSOLUTELY THE WORST HOTEL/MOTEL IVE EVER BEEN TO. Dirty inside out. Dog hair ALL over the
Business response:
Sheryl, thank you for visiting our hotel. We apologize for not providing you with a clean environment and regret the inconvenience it caused. As a valued guest your feedback is shared with our housekeeping team to take remedial steps ensuring no guests encounter the same moving forward. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management
Hotel was pretty nice but there was a lot of noise in the room or rooms next to me during the night.
Business response:
We are sorry for the noise issues you experienced during your stay. Our front desk is available to resolve such issues, so we regret we were not aware of the problem, as we would have been happy to try and resolve it or move you to another suite. We hope you will consider us again the next time you are in this area. Sincerely, Hotel Management
We used to stay at this Extended Stay location and it was clean and safe, if not luxurious. This stay was scary - young men lurking in the stairwells, junk cars in the upper parking lot. The room was not particularly clean and services were ala cart - unbelievable!! DON'T stay here.
Business response:
David, thank you for being our guest. We apologize that our facility fell short of your expectations for a perfect stay. Your feedback regarding the cleanliness issue has been shared with the concerned team, and we will take the appropriate steps to prevent from happening again. We hope you’ll give us a chance to regain your trust and earn your highest marks in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pittsburgh - West Mifflin
How is Extended Stay America - Pittsburgh - West Mifflin rated?
Extended Stay America - Pittsburgh - West Mifflin has a 3.6 star rating with 2,024 reviews.
When is Extended Stay America - Pittsburgh - West Mifflin open?
Extended Stay America - Pittsburgh - West Mifflin is open now. It will close tomorrow at 12:00 a.m.