This profile has been claimed by the business owner or representative.
Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Accessible and safe and quiet
Property was clean, and basic. Elevator was out of order when we arrived
Business response:
Dear Brian, We're thrilled that you noticed our dedication to spotless accommodations. Making sure our guests enjoy a fresh and inviting atmosphere is a key focus for us, and we're glad it enhanced your stay. However, please accept our sincere apologies for any inconvenience caused by the elevator during this visit; we will address this adequately. Thank you for choosing us, and we hope to welcome you back soon!Sincerely,Hotel Management
It was a nice stay I like the location is really close to shopping centers !!!
Business response:
Dear Patricia, Thank you for taking the time to write a review of your stay. We are delighted our hotel was ideally located for everything you wanted to experience on this visit. We appreciate your business and hope to see you again whenever your travels bring you to the city.Sincerely,Hotel Management
Get what you pay for This is an older property that was chosen simply because of its easy access to the freeway and to the Pleasant Hill civic center. The room and the kitchenette were clean. The pipes knocked when people in adjacent rooms showered. The room was adequate for the price paid. The grab and go breakfast was coffee, instant cereal and a muffin.
Business response:
Dear Karen, Thank you for taking the time to share your feedback about your recent visit. We are glad you enjoyed your stay overall. However, we understand that there were some areas where we fell short of your expectations, so we apologize for any inconvenience or disappointment you experienced. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to pr... read more
Staff was very nice and helpful
Not good Outdated… not very clean…. Front desk people unprofessional… and marijuana throughout the halls
Business response:
Dear Heidi, Thank you for letting us know about your stay. Our team is dedicated to delivering exceptional customer service and maintaining pristine, comfortable accommodations for all our guests. Regrettably, the recent incident did not meet our customary standards. Please be assured that we have taken the requisite measures to address your concerns. We highly value your patronage and eagerly anticipate the opportunity to elevate your experience during your future visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,459 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.