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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
First room we were given had a pervasive bad odor. The 2nd room we were given had people next to us and above us who were noisy for nearly the entire night. The 2nd room itself was clean and nicely appointed
Business response:
Dear Brian, We regret any inconvenience you may have encountered during your recent stay. Our goal is to provide a comfortable and accommodating experience for all our guests, and it is disheartening to learn that we fell short of your expectations. We were unaware of the noise concerns during your stay, and we sincerely apologize for the oversight. Our front desk is always available to assist and ensure your visit is enjoyable. Please know that we take all guest feedback seriously and are committed to addressing any shortco... read more
The bathroom left a lot to be desired. The shower head wasn’t very good and had cold water for a shower 2 mornings
Business response:
Dear Shirley, Thank you for taking the time to provide us with your feedback. We apologize for not meeting your expectations and the maintenance issues you encountered during your stay. We appreciate you bringing this to our attention. We will address this appropriately with our team. Thank you again for choosing our hotel for your stay. We hope you will give us another occasion to exceed your expectations during a future visit.Sincerely,Hotel Management
Accessible and safe and quiet
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,496 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.