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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Girl at check-in , name Zee was very nice and helpful check-in was smooth I will be coming back Thank you Zee
Business response:
Dear Shane, Thank you for sharing your wonderful review of your visit to Extended Stay America. Our goal is to deliver an outstanding and seamless experience right from the moment of check-in. Therefore, we especially appreciate your kind words recognizing the service provided by Zee, and we will surely share your compliments with them! Thank you for sharing that you will be returning in the future. It will be our pleasure to host you again at Extended Stay America.Sincerely,Hotel Management
Has mini kitchen but no kitchen essentials. Workers hanging out at 5am talking loud in parking lot.
Business response:
DearThomas, We pride ourselves on delivering a memorable hotel experience in all aspects; therefore, we genuinely regret not meeting these expectations during your recent stay. Please know that to maintain cleanliness for all guests, we store the dishware at the front desk, and it can be delivered upon request. We take your concerns seriously and will address them effectively for future improvement. We hope to provide you with a more tranquil and enjoyable stay in the future.Sincerely,HotelManagement
Not impressed The room was mostly clean but trash had not been emptied, prior to our arrival. The mattress was rock hard and uncomfortable. The site was not super clean (elevator had lots of food crumbs and general dirt on the floor). The 'breakfast' consisted of coffee with no cream or milk available, oatmeal packets, hot cocoa packets, and just one flavor of small muffin. There were no coffee makers in the rooms either.
Business response:
Dear Laura, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. Furthermore, your valuable feedback about our breakfast will be shared with our team leaders to explore ways to enhance our offerings. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to... read more
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,496 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.