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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not impressed The room was mostly clean but trash had not been emptied, prior to our arrival. The mattress was rock hard and uncomfortable. The site was not super clean (elevator had lots of food crumbs and general dirt on the floor). The 'breakfast' consisted of coffee with no cream or milk available, oatmeal packets, hot cocoa packets, and just one flavor of small muffin. There were no coffee makers in the rooms either.
Business response:
Dear Laura, Thank you for choosing our hotel and taking the time to share your concerns. We extend our sincere apologies if your stay did not meet your expectations. Please be assured that we will thoroughly examine the issues you have raised with our team to make necessary improvements. Furthermore, your valuable feedback about our breakfast will be shared with our team leaders to explore ways to enhance our offerings. Your comfort and satisfaction are of paramount importance to us, and we look forward to the opportunity to... read more
The hotel needs serious upgrades. It was clean, but out of date. The hotel can improve its looks with fresh paint, better paint combinations, new carpeting, etc. Those in the room next to us were very noisy, even past midnight. The hotel staff were very nice & polite.
Business response:
Dear Elizabeth, Thank you for sharing your experience with us. We apologize for anything other than a completely satisfying stay and appreciate the feedback. Your honest comments will be shared with our associates, and we will use them for future improvements. Our guest's comfort and satisfaction are our top priorities, and we hope to welcome you in the future so that you can enjoy the elevated experience you always deserve.Sincerely,Hotel Management
Big spacious room but the carpet is old and has a smell. Staff is friendly though and breakfast on the go is adequate. The hotel has good soundproofing .
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,459 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.