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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Extended Stay America Hotel Pleasant Hill - Buskirk Ave. is located at 3220 Buskirk Ave, Pleasant Hill, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lobby floor was peeling, bed was comfortable, however, it was very noisy- you could hear people running and walking. The walls were so thin, that I heard conversations and arguments along the hallway.
Business response:
Dear Jennifer, Thank you for posting your honest comments about our hotel. Our goal is to exceed our guests' expectations. Therefore, we want to extend our sincere apologies for not doing so in the areas you outlined. Your comments will be shared with our leadership and used as an opportunity to improve our guest experience. We look forward to another chance to regain your full trust. We wish you all the best with your travels.Sincerely,Hotel Management
Friendly staff, clean, comfortable and quiet room.
Business response:
Dear William, We appreciate you choosing Extended Stay America and are thrilled to know how much you enjoyed your stay. Our team works hard to make our hotel the best place to stay in the area, so thank you for recognizing our efforts. We hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Management
Ok by they price Ok by they price
The room smelled really bad, wasn’t vacuumed well, and there were no drain stops in the sink or bathtub.
Business response:
Dear Alex, Thank you for sharing your feedback at Extended Stay America. We appreciate your feedback and apologize for any inconvenience you faced during your stay. We regret the issues with the room's cleanliness and odor. Your comments are important to us, and we will address these concerns with our housekeeping team to ensure a better experience for our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.Sincerely,Hotel Management
This place is quiet, clean
Area was quiet
Business response:
Dear Maria, Thank you for taking the time to share your feedback on Expedia. We're delighted you had a peaceful and quiet stay at our hotel. Providing a tranquil environment for our guests is essential to us, and we're pleased to know we succeeded in delivering that experience. We appreciate your kind rating and look forward to welcoming you back to Extended Stay America in the future.SincerelyHotel Management
The staff at check in was rude and with attitude.
Business response:
Dear Maybelle, Thank you for choosing us and sharing a review of your stay. We sincerely apologize for your experience with our staff not being their best during your visit. Our top priority is outstanding hospitality, including greeting every guest with a welcoming smile and thoughtful service. The behavior you described is highly unusual, and we will address it to ensure this does not happen again. Thank you for your patience and for bringing this to our attention. We look forward to hosting you again for a better experien... read more
Just the best staff you could ask for! Zee and Eric took the best care of me. Thank you!!
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 4.2 star rating with 1,370 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.