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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Extended Stay America Hotel Pleasant Hill - Buskirk Ave. is located at 3220 Buskirk Ave, Pleasant Hill, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Disappointing. Not clean. Halls not vacuumed. Front desk not manned. Towels stained. Hot water in shower non existent. Elevator not vacuumed. Just not well cared for property. Will not go back. Disappointing.
Business response:
Jeanete, thank you for sharing your feedback. Please accept our apologies for not meeting your expectations and for the inconvenience it caused. All your concerns have been discussed with our housekeeping and maintenance team to make necessary changes immediately. We hope to have another opportunity to make your next stay seamless. Sincerely, Hotel Management
The only positive thing I could say is that the guy that checked me in was friendly. Over all I didn't have a good experience. I could hear the next door people snoring the whole night and couldn't sleep. People at the parking lot turned on the engine at 1:30 am for 20 min and other guest at the hotel were very noise at the hallway in the middle of the night. What is wrong with you people? Breakfast was poor. Only coffee and cereal! The room seemed to be clean but I could find stains, other people hair in the shower so I'm n... read more
Business response:
Thank you for staying with us and reviewing your experience. We are so sorry for the situation you described regarding excessive noise. Our goal is to provide a clean property, and a comfortable suite so you can get a good rest. We are sorry your sleep was disrupted by noise from other guests of the hotel. We hope you will allow us another opportunity to provide you with a better experience. Sincerely, Hotel Management
Simple and cuts the job
Business response:
Shakera, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management
Decent place to stay. Room was comfortable. Did not like the breakfast as it was not really a meal, only oatmeal packet, granola bar and coffee.
Business response:
Thank you for selecting Extended Stay America and reviewing us. We are delighted you had a comfortable stay in your clean suite. However, we regret any inconvenience you had. We hope you will return to our hotel soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 4.2 star rating with 1,434 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.