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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Extended Stay America Hotel Pleasant Hill - Buskirk Ave. is located at 3220 Buskirk Ave, Pleasant Hill, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
SURPRISE 😡 The tub faucet was more of a drip all night. It runs enough to notice, but hasn’t been repaired. Water waste and cost definitely impacted. Was not happy for the surprise of $100 damage deposit. Or the $25 pet fee. Neither was stated in the web site. Or when paid on the website at booking.
Business response:
Dear Dan, Thank you for choosing us for your recent stay. We are glad you were pleased with everything we offer. However, we are sorry for the issues you encountered in your room. We will share these notes with our maintenance team for further improvement in the areas mentioned. Also, we regret the surprise you had with the cash deposit for the security and the pet fee when staying with us. We will ensure that our policies and amenities are clear to all our guests and our published sites are up-to-date. Hopefully, we will ha... read more
Pretty quiet. Room was clean except some dirt on floor. No stopper in bathroom sink. Fan in bath was loud. Side door entry keys were not functional. Had to pay extra 25 per night for dog. Pet friendly yes but sight should tell you dog fee.
Excellent
Business response:
Dear Michael, Thank you for including Extended Stay America in your travel plans. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to be your hotel of choice anytime you visit Pleasant Hill.Sincerely,Hotel Management
Nice staff. Clean next to total wine
Staff made it worth it. Staff super friendly. Rate a little expensive for the accommodations. Overall good experience. Stayed an extra night. All kitchen appliances etc.. must be checked out from front desk.
Business response:
Dear Geness, Thank you for taking the time to review your experience with us. We are glad you enjoyed most of your stay and found our staff friendly. We do apologize for any inconvenience you may have faced. We value our guest's feedback as we continually strive to grow and improve our guest services. We hope to provide you with a better impression the next time.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 4.2 star rating with 1,433 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.