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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Extended Stay America Hotel Pleasant Hill - Buskirk Ave. is located at 3220 Buskirk Ave, Pleasant Hill, CA. This business specializes in Hotels & Motels and Other Lodging.
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay was ok but noisy Staff was very kind
Business response:
Johanna, thank you for choosing our hotel and being our guest. While we are glad that you liked our thoughtful associates and had an overall satisfactory stay, we are sorry for the noise disturbances which affected your overall rating. We are disappointed that we were not aware of these concerns, as we would have been happy to try and resolve the issue or move you to another room. In the future, please know our front desk staff is always available to help make the most of your stay. We are grateful for your patience and hope... read more
Not too bad, but not the greatest It was nice to have a suite with a desk, fridge, microwave and stove, however, the room felt stuffy and smelled of old smoke. Bring yoi4 own hair dryer, if you need one. Parking was sufficient. Customer service at check in was good, the clerk after 4 was very pleasant. The morning clerks need to be aware that patrons getting coffee/breakfast can hear their entire conversations.
Business response:
Kaystarr, thank you for your recent stay and your feedback. We have read your comments and are sorry to hear we did not deliver a fresh and clean suite during your visit. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We pride ourselves on delivering exceptional service to our guests, and it sounds like the ... read more
It was convenient and clean. I like that it was pet friendly,
Definitely worth it
Business response:
John, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 4.2 star rating with 1,370 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.