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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very nice and clean. Staff was friendly and helpful.
Business response:
Dear Katrinia, It was a pleasure having you as our guest at Extended Stay America, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to sharing your positive feedback with our team. We hope you will revisit the next time you are in the area. Sincerely,Hotel Management
Room is clean and staff are friendly. Nice and quiet location.
Very nice and clean hotel
Business response:
Dear Bhupinder, Thank you for your positive review of Extended Stay America! We are delighted to hear that you found the hotel to be very nice and clean. We strive to provide a comfortable and pleasant stay for all our guests, and we appreciate your feedback. We look forward to welcoming you back on your next visit.Sincerely,Hotel Management
Pretty quiet. Room was clean except some dirt on floor. No stopper in bathroom sink. Fan in bath was loud. Side door entry keys were not functional. Had to pay extra 25 per night for dog. Pet friendly yes but sight should tell you dog fee.
Excellent
Business response:
Dear Michael, Thank you for including Extended Stay America in your travel plans. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to be your hotel of choice anytime you visit Pleasant Hill.Sincerely,Hotel Management
SURPRISE 😡 The tub faucet was more of a drip all night. It runs enough to notice, but hasn’t been repaired. Water waste and cost definitely impacted. Was not happy for the surprise of $100 damage deposit. Or the $25 pet fee. Neither was stated in the web site. Or when paid on the website at booking.
Business response:
Dear Dan, Thank you for choosing us for your recent stay. We are glad you were pleased with everything we offer. However, we are sorry for the issues you encountered in your room. We will share these notes with our maintenance team for further improvement in the areas mentioned. Also, we regret the surprise you had with the cash deposit for the security and the pet fee when staying with us. We will ensure that our policies and amenities are clear to all our guests and our published sites are up-to-date. Hopefully, we will ha... read more
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,496 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.