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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not too bad, but not the greatest It was nice to have a suite with a desk, fridge, microwave and stove, however, the room felt stuffy and smelled of old smoke. Bring yoi4 own hair dryer, if you need one. Parking was sufficient. Customer service at check in was good, the clerk after 4 was very pleasant. The morning clerks need to be aware that patrons getting coffee/breakfast can hear their entire conversations.
Business response:
Kaystarr, thank you for your recent stay and your feedback. We have read your comments and are sorry to hear we did not deliver a fresh and clean suite during your visit. We are very passionate about providing our guests with clean accommodations, and we apologize we fell short in this case. We have shared your comments with our Housekeeping Manager to see where we went wrong so any necessary improvements to our processes can be made. We pride ourselves on delivering exceptional service to our guests, and it sounds like the ... read more
It was convenient and clean. I like that it was pet friendly,
Definitely worth it
Business response:
John, thank you for the perfect rating. We are glad you had a wonderful time at Extended Stay America. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience. Sincerely, Hotel Management
They access my room for ac maintenance without notifying me. I went out for lunch when I came back my room was completely open with couple guys inside working on the ac. I did complain to them about it. They should have notified all the guests.
Business response:
Marcelo, thank you for sharing your experience at our hotel. We would like to apologize for our staff's oversight during your visit. This incident will be handled appropriately with the appropriate individuals so we can take the necessary action to ensure it is not repeated. We hope you will give us another chance to provide you with the hospitality for which we are known on your next visit through this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,496 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.