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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very friendly front desk personnel. Comfortable bed, clean room.
Property was in good location however; Expedia advertisement listed property as having breakfast included and to our disappointment, they only had packaged oatmeal, sweet muffins and that was it. Also disappointing was the fact that there was no ice machine here. Will not stay here on our next visit.
Business response:
Dear Paul, We are grateful to have you as our guest and appreciate your positive feedback about our convenient location. However, we apologize for not meeting your expectations with our grab-and-go breakfast options. Your feedback will be shared with our leaders so that they can consider our guests' preferences and improve our future breakfast choices. We hope to have the opportunity to better your stay, should your travel plans bring you back to the city.Sincerely,Hotel Management
Nice quiet location. The receptionist, Zee, was very nice!
Business response:
Dear Paul, Your feedback is valuable to us as it motivates us to strive for excellence. It is a pleasure to know you thoroughly enjoyed your stay with us. Thank you for mentioning Zee. We will gladly share your compliments with the team. We are grateful for your patronage and for choosing Extended Stay America as your destination of choice. Should your travels bring you back to our area, we would be honored to welcome you again for another fantastic experience. Sincerely,Hotel Management
Quiet
I work night shift and I really only needed a room to sleep during the day, so I booked two nights. I arrived at 2:45, when check in is 3:00- hoping I can just get into my room and nap. But the man at the desk literally made me wait until 3:00 on the dot to check in. You’re telling me there’s not ONE available room until 3:00 exactly? Way to have flexibility… When I finally got into the room, it was incredibly musty/humid - as grateful as I am that they shampoo the carpet, they need to let the moisture escape somehow. The sh... read more
Business response:
Dear Amanda, Thank you for taking the time to provide your detailed review. We're glad to read that you found the room size convenient and enjoyed our thoughtful amenities, like the full-sized fridge and parking availability. However, we apologize for any service lapses you faced and the challenges you encountered in the room. Please know this is not representative of our usual service standards, and we will address this with our team to ensure a more seamless experience for future guests. Thank you once more for being our g... read more
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,496 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.