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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Decent The bed was a little hard, and there was some kind of construction at 1am in the morning (on new years day). However, the hotel staff was really nice, and the room was clean. The price was great!
Business response:
I want to thank you for taking the time to post a review of your stay. Please accept our apologies for the noise issues you experienced. Still, we are happy to know that we were able to provide you with a positive stay overall and friendly customer service. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Love this place Im here a few days out of every week and i can honestly say this is my second home. i have been coming here for about a year and a half and have never been disappointed. the staff here are definitely like family and super accommodating. location is ideal. price is awesome. rooms r like small studio apartments full size kitchens and all. perfect place to stay for any length of time.
Business response:
I appreciate you taking the time to write such a thoughtful review. I’m so pleased to read that you enjoyed our excellent customer service, fully equipped kitchens and our spacious rooms. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.
miss. P I was comfortable
Business response:
I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
Visiting Friends The hotel and the area was nice. The city was a little far. The grounds were kept nicely. Staff was helpful and friendly.
Miss P It was comfortable
Good location, close to bart and hwy The room was very nice, but I wouldn't want to extend my stay beyond one night. The staff at the front desk were a bit rude, I could tell they hated their job, so that set a bad precedent from the beginning of my stay. The grab and go breakfast was a pitiful set up.
Business response:
Thank you for your review. I sincerely apologize for the service issues you experienced. In response to your feedback, I will coach our staff to ensure that each guest receives professional customer service. I will also make sure we are clearly communicating our amenities during guest arrivals. Our team is committed to satisfying our guests, so we are very thankful for your feedback.
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,497 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.