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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Quick Trip I loved my stay at this hotel. I have a 6 month old daughter, and I felt it was clean enough for her to play around. The hotel front desk was also very helpful and considerate of my little one
Business response:
It is so rewarding to read that you had an excellent stay with us. Thank you for your comments. I'm so pleased to hear that you felt comfortable at our hotel and that our staff provided you with friendly customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
Functional, but no frills Hotel is very close to the freeway (680). There is no room cleaning or amenities provided, but there is a little kitchen. I was able to get a hair dryer from the desk clerk. The breakfast is coffee and prepackaged muffins, no more. It is pure function, no luxury.
Business response:
Thank you for your recent review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our amenities were not to your expectations. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. Regarding housekeeping, we provide housekeeping services to guests staying eight or more nights; however, these services are always available upon request for an additional fee. Moving forward, we will be sure to communicate our amenities m... read more
Not a smoker I am not a smoker and was surprised at the cigarette smell all throughout the hote.
The bathroom sink was choked.
Business response:
Dear Elisha, Thank you for sharing your thoughts. We regret the inconvenience caused by the issue with the bathroom sink, as ensuring a comfortable stay is a priority. Your input has been forwarded to the maintenance team to prevent future occurrences. Guest observations are essential in guiding improvements, and we value yours greatly. We hope you will consider returning so we can offer a visit that reflects a higher standard of comfort and care, providing a more satisfying experience overall. Sincerely, HotelManagement
Everything was good. Except having to get my wifes id for the room. This was odd
Business response:
Dear Mark, Thank you for taking the time to share your feedback. We are pleased to hear that your overall experience was positive, and we appreciate your comments regarding the aspects that could be improved. Guest satisfaction is very important to us, and your observations help us identify areas that need attention. We will share your feedback with our team to ensure a better experience for future guests. We truly value your input and hope to have the opportunity to welcome you again, providing a stay that exceeds your expe... read more
when we stayed in this property dring this time a resident had passed away in one of the rooms. There were cops for investigation. I had no idea what was goin on. It made me very nervous. I will never stay at an Extended Stay again.
The check in clerk was really nice!
Hotel houses the homeless shelter
Business response:
DearGuest, We’re sorry to hear that your experience was disappointing. Your feedback is important to us, and we’ll be reviewing it internally to address any issues and improve the guest experience moving forward. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,458 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.