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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed the time with the love of my life here!! Can’t wait to come back
Business response:
Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
The contential breakfast was very poor. They changed out new toilets while we were in our room. Very inconvenient! Nothing around the area within walking distance to do. I will not stay there again.
Business response:
We appreciate you choosing our hotel. Please accept our apology for your unpleasant experience as that is not the service level that we aim to provide. We have discussed your comments with our team, and we will be making changes to better serve our guests. Your feedback will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation future visit to our city. Thank you for sharing your concerns. We hope you will give us another chance to prove ourselves to you on a futur... read more
Business response:
Jose, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Sincerely, Hotel Management
Good overall. Will go back again. But on the top floor.
Business response:
Thank you for your review. We're glad to know overall you had a pleasant time with us, but we are sorry there were a few issues which kept you from giving us a higher rating. We regret the inconvenience this caused and look forward to welcoming you back for a much better stay. Sincerely, Hotel Management
Service was fine since as the deck attendant was able to provide me replacement batteries for the thermostat as it was non-functional and freezing in the room. Hard surface floor was sticky with sticky spots throughout the carpeted areas, and hairs in sink. Otherwise, acceptable for the cost.
Business response:
Frank, thank you for reviewing your stay with us at Extended Stay America. We're glad to know you liked the service provided by our associates and that you were pleased with our affordable rates. However, we're sorry for the cleanliness issues you encountered in your room. We have discussed your concerns with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Stay at Extended Stay, Pleasanton, CA. I had good stay.. Breakfast is the key for most of business trips. This hotel have grab n go which I don't prefer. Important thing is I had due with this stay & haven't received yet, taking follow up till date. Hope it will settle down soon, more than week now. Thanks, Eknath Sanap
Business response:
Dear Eknath, than you for sharing your overall pleasant experience at our hotel. We enjoyed hosting your trip to the CA area and appreciate the feedback. Please contact us directly if there are any unresolved issues that need our attention. We welcome any opportunity to leave you with a more favorable impression of our hotel. Thank you again for being our guest. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 4.2 star rating with 1,205 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.