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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Service was fine since as the deck attendant was able to provide me replacement batteries for the thermostat as it was non-functional and freezing in the room. Hard surface floor was sticky with sticky spots throughout the carpeted areas, and hairs in sink. Otherwise, acceptable for the cost.
Business response:
Frank, thank you for reviewing your stay with us at Extended Stay America. We're glad to know you liked the service provided by our associates and that you were pleased with our affordable rates. However, we're sorry for the cleanliness issues you encountered in your room. We have discussed your concerns with our housekeeping team, and we’re working on our protocols to ensure that this does not happen again. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Stay at Extended Stay, Pleasanton, CA. I had good stay.. Breakfast is the key for most of business trips. This hotel have grab n go which I don't prefer. Important thing is I had due with this stay & haven't received yet, taking follow up till date. Hope it will settle down soon, more than week now. Thanks, Eknath Sanap
Business response:
Dear Eknath, than you for sharing your overall pleasant experience at our hotel. We enjoyed hosting your trip to the CA area and appreciate the feedback. Please contact us directly if there are any unresolved issues that need our attention. We welcome any opportunity to leave you with a more favorable impression of our hotel. Thank you again for being our guest. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity of welcoming you back soon for an even better experience. Sincerely, Hotel Management
Super simple and clean with nice employees. Good beds and I like the wood floors
Business response:
Your kind comments and nice rating are greatly appreciated by all of us here at Extended Stay America. It was delightful to know that you enjoyed the service delivered by our associates and the comforts of our accommodations exceeded your expectations. Thank you for the exceptional review and we hope to have you as our guest again soon. Sincerely, Hotel Management
Business response:
Angela, we appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
Business response:
Maria, thank you for sharing your wonderful rating about your experience at Extended Stay America. We are happy to see your stay with us was perfect in all the ways and hope we have the pleasure of hosting you again soon. Sincerely, Hotel Management
Overall it was a good experience, except for the fact that we booked a no smoking room due to the fact we have a 2 year old and when we checked into the room it indeed smelled like cigarette smoke even though they have a small sign saying how the room was checked for cleanliness and that the room smelled fine. Other than that, the shower was covered in limescale (from the shower head to the tub) so we had to lay down a towel when we showered.
Business response:
Thank you for sharing your feedback. We sincerely apologize for the odor and cleanliness issues you encountered your room. We are very concerned about your experience and have immediately brought this to the attention of our housekeeping department. Please be assured that remedial steps are underway to ensure these problems don’t happen again. Counting on your kind generosity to accept our apology, we hope you and your family will consider returning to our hotel on your next visit to this area. Sincerely, Hotel Management
Business response:
Jessica, thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one, and we look forward to welcoming you back again soon. Sincerely, Hotel Management
Business response:
Jessica, thank you for your fabulous rating and letting us know your stay at Extended Stay America was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 4.2 star rating with 1,249 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.