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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea.
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was very outstanding so clean and comfortable
Business response:
Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your kind review and hope to welcome you back soon. Sincerely, Hotel Management
It's in a nice area and the person who checked me in was nice. Elevator was broken: Not a big deal for me, but I had to go up to the 3rd floor. If I had a lot of luggage, it would have been a pain. The room has a kitchen which is what you would expect from a place called "Extended Stay". A (just 1) plastic disposable cup would have been nice to have or maybe 1 fork or spoon. Is that too much to ask?
Business response:
James, thank you for staying with us and sharing your experience. Please accept our apology for the elevator not working properly and for the inconvenience, this may have caused. Unfortunately, maintenance issues do arise from time to time, and once identified we work as quickly as possible to get everything fully operational. We value your feedback as it will help us improve facilities moving forward. We appreciate your feedback and understanding, and we hope you will choose to stay with us again. Sincerely, Hotel Manageme... read more
Elevator broken, bathroom door broken, lobby bsthroom dirty, keys didn't always work. Bed good, staff extemely pleasant
Business response:
Thank you for being our guest. We're glad to know you were pleased with the service provided by our associates, but we're sorry for the cleanliness and maintenance issues you encountered while you were here. Please be assured that we have discussed your concerns with our housekeeping team, and we’re reviewing our procedure with them in order to make sure it is followed thoroughly. Our maintenance team is also inspecting the problems you mentioned immediately. We hope you will stay with us another time so we can provide you w... read more
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Meh... We were here for a funeral, so focus wasn’t on the room. However, the place has seen better days. Not really worth it for the price point, even if it is in the overpriced SF Bay Area. We had a stove, refrigerator, and dishwasher—but no utensils, cups, glasses, dinnerware or pots and pans. The place was cleanish. The breakfast was some muffins in plastic wrap, coffee, and instant oatmeal. There was a pool, but there was a sign that says nobody with active or recently active diarrhea was allowed to use the pool...so, th... read more
Business response:
Derek, thank you for reviewing your stay. We are sorry you were unhappy with our breakfast offerings and regret as you were unaware of our hotel policy. Please know, to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk, and our team gladly delivers them to your suite. Thank you for the feedback - we appreciate your business. Sincerely, Hotel Management
Business response:
Thank you so much for the positive rating. It’s a pleasure knowing your overall visit with us was an enjoyable one. We hope to see you again soon at Extended Stay America. Sincerely, Hotel Management
Business response:
Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 4.2 star rating with 1,205 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.