This profile has been claimed by the business owner or representative.
Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Elevator was not working, thus had to use stairs and carry luggage up
Business response:
Thank you for taking the time to evaluate our hotel. Please accept our apologies for the elevator not working and the inconvenience this caused you. We certainly understand how frustrating it can be when maintenance issues arise. Hopefully, we will have the opportunity to make it up to you on a future visit. Thank you again. Sincerely, Hotel Management
Good
Business response:
Shadawn, thank you for choosing Extended Stay America for your week-long stay. Nothing is more important than your satisfaction, so we are delighted you gave us a good score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
It was ok. Friendly service but beds were uncomfortable. Needs ice maker but it had a pool.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are glad to read you had a comfortable stay and liked the service provided by our staff. However, we apologize that you were not completely satisfied with our beds. Our front desk is available to address issues such as this, and we would have been happy to provide you with another room upon request. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,152 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.