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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I like the location! I missed not having coffee in the room.
Business response:
Thank you for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Quiet hotel. Slept comfortable every night. Hotel is close to Schneider Electric office where I was working at.
Business response:
Patrick, thank you for your wonderful summary pertaining to your stay at Extended Stay America. We are glad to read you had a comfortable night's rest and that our location was perfect for your needs. Thank you for allowing us to be of service. We look forward to your next visit. Sincerely, Hotel Management
Not so comfy stay The outside of the hotel entrance had a trash can which was overflowing with trash. Room service never came to clean room I was tired had a long day I wasn’t going to call for them to send someone over. The sofa sleeper was very uncomfortable.
Business response:
Karla, thank you for providing us with details about your stay. We sincerely apologize if our housekeeping services were not shared with you at check-in. While our this service is designed for long-term guests, offering minimal intrusion to their home-like stay, we are happy to offer this service to you at a minimal fee. We are also sorry you found the sofa bed uncomfortable. We do have a variety of room configurations which may be more suitable to your needs the next time you stay with us. We are grateful for the feedback y... read more
Not bad at all, could be better!! Thank you.
Business response:
Sion, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management
my favorite spot when im in town... great rooms and service every time...
Business response:
Thank you for being our guest and for taking time to review your experience at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, Hotel Management
All staff are very friendly My stay was great; the front staff staff treated very nice. I did speak with one of the housekeeping staff on my last say and she was very friendly. I will come again. Thank you!!
Business response:
Thank you for the 5-star review of Extended Stay America. We are very happy to know you had an excellent stay and that our courteous associates left a remarkable impression by delivering you exemplary service. Your compliments are shared with them. Thank you once again for stopping by, and we look forward to seeing you again soon. Sincerely, Hotel Management
daily housekeeping not included didn't know this place did not include daily housekeeping, thought the price was good before knowing there was no daily housekeeping included, but it did include a "grab and go" breakfast which made it a better value. First stay on 3rd floor from May 30 to June 1st was good, floor was clean. Second stay on 1st floor from June 6 to June 9, was not so good, floor was dirty, we're used to walking barefoot in the room and our feet got dirty in this room. Feet can be washed so it wasn't that big of... read more
Business response:
Edean, thank you for your review of Extended Stay America. We are glad you had an overall pleasant stay, and you found us to be a great value. However, we regret your disappointment with our hotel policy. It was a pleasure hosting you, and we look forward to seeing you soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,152 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.