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Extended Stay America - Pleasanton - Chabot Dr.
- Hotels
- Pleasanton, CA
About this business
Location details
4555 Chabot Dr., Pleasanton, CA, 94588, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your rating and are delighted that your visit with us was a great one. It was good to have you here, and we hope you will come and see us again soon. Sincerely, Hotel Management
Good but could do better with breakfast Loved mostly everything about the property except they didn’t really offer any good food in the morning for breakfast all they have is oatmeal muffins and granola bars
Business response:
Lee, many thanks for the 5-Star review of Extended Stay America. We are glad you had a relaxing stay with us and that our service along with our facilities was to your satisfaction. That said, we are sorry to know our breakfast wasn't to your liking. Thank you once more for your comments, and we look forward to welcoming you again soon. Sincerely, Hotel Management
Business response:
Thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Business response:
Robert, thank you for rating your pleasant experience at Extended Stay America. We are glad to see you enjoyed your time with us and hope to welcome you again whenever your travels bring you back to our area. Sincerely, Hotel Management
Good Accommodations. Rooms were clean and nice. I say rooms because at the end of my first night I went to wash my dishes in the kitchen sink and found the garbage disposal not to be working, drain clogged and leaking. I think it was all related to the same problem. It wasn't three separate problems but one issue that created three symptoms. I told the staff in the morning and since it was a weekend, their regular maintenance man wasn't working so the quickly gave me a new room nearby.
Business response:
Thank for being our guest at Extended Stay America. We are delighted to read you liked our attentive service and the value we offer. Your concern in regard to your first room will be shared with our maintenance team in an effort to improve facilities. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
The stay was good. I would like to see some usb connection in the room.
Business response:
Frank, thank you for choosing Extended Stay America! We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. It was our pleasure serving you, and we look forward to our next opportunity to make your trip a great one. Sincerely, Hotel Management
FIRST TIME ...QUITE PLEASED
Business response:
Dennis, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
Business response:
We are so glad you enjoyed your time at Extended Stay America. Thank you for your nice rating, and we look forward to your next visit. Sincerely, Hotel Management
The lady at the front desk was really rude for no reason. I approached her nicely with a smile and spoke nice to her.
Business response:
Selina, we apologize for the behavior of our associate and regret the inconvenience you and your family encountered. Although our associates receive thorough training, we will re-emphasize on delivering a pleasant experience to all our future guests. You deserved a clean, comfortable and stress-free stay. We hope this isolated incident will not deter you from staying with us next time you are in this area. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasanton - Chabot Dr.
How is Extended Stay America - Pleasanton - Chabot Dr. rated?
Extended Stay America - Pleasanton - Chabot Dr. has a 3.2 star rating with 2,152 reviews.
When is Extended Stay America - Pleasanton - Chabot Dr. open?
Extended Stay America - Pleasanton - Chabot Dr. is open now. It will close tomorrow at 12:00 a.m.