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Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
- Hotels
- Beaverton, OR
About this business
Location details
18665 NW Eider Ct, Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Not what I anticipated... This facility provides extended stays so they have small kitchenettes. Room smelled like old cooking grease. They have a continental breakfast of muffins, coffee, juice and apples or oranges; however, they ran out of food. I asked for a copy of the bill and was told I had to get it from Expedia and this is the first time booking through Expedia I had experienced a denial. They took my credit card for incidentals and if you are going to take my card for incidentals then I want to know when I leave th... read more
Business response:
I appreciate you taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the issues you encountered with our grab-and-go breakfast and the smell in your room. As this hotel’s manager, I can assure you that I have met with our staff to ensure your experience is not repeated. As well, I apologize that you did not receive a receipt when you checked out. Your feedback will be helpful as we continuously work to improve our hotel. Thank you again... read more
Thin walls! Worst night sleep ever! I picked this hotel because I am on a budget, so I expected a basic room. The room was clean but smelled like cleaning supplies. The bed was ok, my problem was that you can hear anything going on next to and above you. I had to call and complain about loud music after 10:30 pm, and since I couldn't sleep, noted my neighbor still had his tv on at 3:00 am. Heard everyone's morning sounds.... No thanks! Will gladly pay more next time at a better place.
No soap! No shampoo! No make a bed! bad! bad! bad!
The hotel is very bad The room never was clean, the breakfast was very bad, the staff hotel unfriendly
Business response:
The staff and I read your comments about your stay with us. Please know that we are sincerely sorry that your room was not cleaned upon your check-in. To ensure that a situation like yours doesn't happen again, my team and I will be inspecting all guest rooms before guests check into them, also we would like to apologize once more for the unpleasantness of our staff during your stay. I am grateful for the feedback you provided so we are able to continually improve our hotel. It would be our pleasure to have you stay with us ... read more
Avoid Extended Stay America No fan in the bathroom of a smoking room. Opening the windows simply sent the smoke further into the room. The TV was horrible, and no way to access a program listing. The only channel listed provided was a month old schedule for Showtime. The only thing about the hotel that was positive was the price. Only a small step up from Motel 6.
Business response:
Thank you for your recent review of your stay. I sincerely apologize that you had an issue with the smoke in the room. The fans for the rooms operate from the roof and are always on. Thank you for bringing this to our attention and we will check the fan system. We will also check the TV in the room. A TV listing should have been on your night stand. I am sorry it was not there. To make sure this doesn't happen again, I am going to bring these issues for training to my housekeeping and maintenance staff. I really appreciate y... read more
Not so clean, but convenient The hotel was quiet and convenient to many things BUT it was smelly (they still have smoking rooms - gross) and the floors were very dirty. Thankfully I didn't look at the corners of the bathroom floor until the morning we checked out (we only stayed one night while passing through town) because there was black greasy dirt built up in the corners. I always were socks or shoes on hotel floors and I would recommend wearing them here too. My kids ran around in bare feet after bathing so before putti... read more
Frequently asked questions about Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
How is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. rated?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. has a 3.6 star rating with 2,104 reviews.
When is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. open?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. is open now. It will close tomorrow at 12:00 a.m.