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Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
- Hotels
- Beaverton, OR
About this business
Location details
18665 NW Eider Ct, Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
don't book this hotel too much noise, never seen that kind of breakfast, only coffe and cupcake, you can hear upstair people talking, walking.... so bad, no room service unless you stay for more than a week
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that you had issues during your visit. I apologize for the noise issues that disturbed your sleep. As this hotel’s manager, I can assure you that I have spoke with our staff to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunit... read more
serious problem Extended stay America did not honor my valid reservation (made thru Hotels.com. They stated they routinely overbook and that I and my family were out of luck -- also, that there was no chance of finding any other room in the area. They did not deny the validity of the reservation -- just would not honor it. RESERVATIONS AT THIS PLACE ARE NOT RESERVATIONS. At one in the morning I found another room, many miles from where I needed to be and much more expensive. I wrote to Extended Stay Management asking for th... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. The situation you described regarding the overbooking is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have talked with my front desk team about how to better deal with a situation such as this so we can ensure your experience is not repeated. I really appreciate you bringing this to our attention. We do hope you will choose to stay with us again so we can have the opportunity to provide... read more
Decent customer service but overall dissapointing Customer service was overall decent. When walking into the hotel room, it had a strange smell that did not go away for a few days. I stayed a total of 4 nights and could not get much sleep. The walls to the hotel room are extremely thin, and you can hear everything your neighbors are doing (the footsteps above you, the bed vibrating whenever a door closes, and even snoring). It is nice having a full kitchen available and the air conditioner unit worked well to your personal ... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear that the room was not up to standard. For this I am truly sorry. As this hotel’s manager, I can assure you that I have met with my housekeeping staff and talked about discussed the steps we will take to ensure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you w... read more
Avoid at all costs. The room smelled horrible. The sheets/bedding weren't clean. I got stuck in the elevator. Yes, it broke while I was in it. Front desk didn't seem fazed. There was a vicious dog on our floor that barked, snarled and lunged at us as we were leaving our room. The owners apologized and said they'd been there a month. The front desk had no idea who they were. And the cockroach running across the table was the final straw. We checked out early.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you had so many issues during your stay. I am very sorry for the incident with the dog. That must have been a horrible experience and again I apologize. I would also like to apologize for the condition of the room at check in. I am sorry that there was an odor in the room and you felt the sheets were not clean. Your comments were reviewed by our staff, and we will do our best to make sure your experience is not repeated.... read more
Wouldn't recommend to someone I don't like. Oh boy, where to start? With the mean junkyard dog that lunged, snarled and barked at my elderly mother and me? Twice, by the way. The front desk said they had no idea who the dog was. The owner told me they had been there for a month and the dog was out of sorts staying in a hotel. Maybe I could talk about getting stuck in the elevator. When I told the front desk, she looked at me blankly. Like I was speaking Cantonese. Maybe I should talk about the roach we found crawling over th... read more
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you had a bad experience during your visit with us. I am very sorry that your room had an unpleasant odor and you experience uncleanliness. I will look into the incident with the dog. I feel terrible that something like that happened to you and I will find out who the dog belongs to. Your comments were reviewed by our staff, and we will do our best to make sure your experience is not repeated. We continually work to impr... read more
Paper thin walls allowed me to hear everything going on around me. Dishes provided to me were duty.
Business response:
I appreciate you taking the time to write a review of your experience with us. I sincerely apologize that you were able to hear your neighbors. I also apologize that the cleanliness of your dishware was not up to par. Your comments were reviewed by our staff, and we will do our best to make sure your experience is not repeated. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. We hope that you will give us the opportunity to provide you with a better stay the next time you'... read more
This hotel was awful. the exhaust in the rest room was not working. the breakfast was not available if you go after 8.
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Frequently asked questions about Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct.
How is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. rated?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. has a 3.6 star rating with 2,104 reviews.
When is Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. open?
Extended Stay America - Portland - Beaverton/Hillsboro - Eider Ct. is open now. It will close tomorrow at 12:00 a.m.