Extended Stay America - Portland - East

Christopher 

on Expedia

6 years ago

Good long term hotel, but FRONT DESK CLOSES EARLY I got there about 10:30pm, only to find that the front desk closed at 10:00, so I had to pick up the “emergency phone” and call some corporate number and navigate a bunch of ridiculous menus. After about 5-10, the manager came down and helped. HE was a very nice and wonderful, helpful guy, and I know it wasn’t his fault, but if I had known the stupid front desk closed at 10:00pm, I would have booked somewhere else, and next time I will. The hotel (more like an extended stay s... read more

Anonymous 

on Expedia

6 years ago

The hotel was very new and clean. The check in was a hassle and the rooms amenities did not work properly though. Will not stay at this hotel again. 

Bernadette 

on Expedia

6 years ago

Never will I recommend the place The room was clean but I had to buy pots pans plates utensils from front desk which I didn’t know....my room was constantly smelling of smoke coming into the room from the air conditioner vent...people use the stoop outside of room 103 to smoke, early in the morning till late at night. I am asthmatic that was why I paid for no smoking room. I paid for comfort and I got less then that. Staffs at the front was never available and rude 

Anonymous 

on Expedia

6 years ago

I did not enjoy anything about the property. THe entire experince was terrible 

Anonymous 

on Expedia

6 years ago

I would never recommend this hotel to my worst enemy. I major in hotel management so I know what i am talking about. Before booking, I figured that the hotel would be a great choice. Affordable, close to the airport, and its new so it must be in good condition. Was I wrong. When I arrived I wasnt able to get early check in. Which is cool, understandable. The GM says he can get me in earliest at 12:30. I come back and he decided its best to take a hour personal call instead. I waited there until 2pm(check in is at 3). It wasn... read more

Micki 

on Expedia

6 years ago

Do not stay here! the hotel was disgusting. The desk clerk was outside smoking with other guests when we arrived and left the desk unmanned. The room smelled like pet urine, and was dirty. The area was sketchy. Do not stay here! 

Gemmalyn 

on Expedia

6 years ago

Brand new hotel but its so sketchy place There were bunch of guys drinking and smoking outside. And it looks like most guests are homeless and doing drugs. We stayed 4 days here and 3 days of those had a police came over and one of those days, they arrested a guy. The place doesn’t look safe but because it’s brand new hotel, its clean and looks nice.