Extended Stay America - Portland - East

Business response:

Thank you for your valuable feedback. We sincerely apologize that we fell short of your expectations while staying at our property. We do hope that you give us another chance at a later date. Safe Travels. 

Business response:

Thank you for your valuable feedback. Safe travels. 

Business response:

Dear Julie, Thank you for staying with us and for taking the time to leave your comments. Quality and comfort are central to what we provide our guests; therefore, we apologize for not meeting these expectations. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management 

Business response:

Thank you for your valuable feedback. Safe travels. 

Business response:

Dear aislinn, Thank you for being our guest and sharing your feedback. We apologize for the issues you experienced during your stay. We work hard to provide a clean and comfortable environment for every guest; therefore, we are sorry for the smoke smell that compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. Thank you again for your candid feedback, and we hope to welcome you back in the future.Sincerely,Hotel Management 

Business response:

We do apologize that we did not meet your expectations. Safe travels to your next destination.