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Extended Stay America - Portland - East
- Hotels
- Portland, OR
About this business
Location details
3013 NE 181st Ave, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room service
Business response:
Thank you for your valuable feedback. We sincerely apologize that we fell short of your expectations while staying at our property. We do hope that you give us another chance at a later date. Safe Travels.
Business response:
Thank you for your valuable feedback. We sincerely apologize that we fell short of your expectations while staying at our property. We do hope that you give us another chance at a later date. Safe Travels.
I had rented multiple rooms in multiple hotels as my son was graduating college and we had friends and family, driving and flying in. We get to the hotel so i can pay for the two rooms and they oversold the hotel and said we have nothing for you. This staff and hotel are terrible
Business response:
Dear Ralph, Thank you for leaving feedback regarding your recent visit to our hotel. We are sorry for the issue with your reservation and even more so for how our staff handled the situation. We sincerely apologize for the inconvenience this undoubtedly caused. Please be assured what you encountered is not typical or representative of our service standards. We will investigate this concern to see what went wrong and ensure such problems are not repeated. We hope you consider this an isolated incident and revisit us so we can... read more
Business response:
Thank you for your valuable feedback. We sincerely apologize that we fell short of your expectations while staying at our property. We do hope that you give us another chance at a later date. Safe Travels.
Business response:
Thank you for your valuable feedback. We sincerely apologize that we fell short of your expectations while staying at our property. We do hope that you give us another chance at a later date. Safe Travels.
Business response:
Thank you for your valuable feedback. Safe travels.
Beds are not nice different the picture in the website. It has no bed skirt and the comforter is not a good quality. Lots of ants and not clean as well.
Business response:
Dear Julie, Thank you for staying with us and for taking the time to leave your comments. Quality and comfort are central to what we provide our guests; therefore, we apologize for not meeting these expectations. This does not meet our standards; therefore, we are very disappointed that this was your experience. We are committed to making sure this does not happen again, and we are grateful for your patience during your time with us. Thank you once more, and we hope to see you again.Sincerely,Hotel Management
Business response:
Thank you for your valuable feedback. Safe travels.
The whole bulding reaked of cigarettes
Business response:
Dear aislinn, Thank you for being our guest and sharing your feedback. We apologize for the issues you experienced during your stay. We work hard to provide a clean and comfortable environment for every guest; therefore, we are sorry for the smoke smell that compromised your experience. We will follow up on your concerns to ensure we are doing everything possible to minimize the impact on our guests. Thank you again for your candid feedback, and we hope to welcome you back in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - East
How is Extended Stay America - Portland - East rated?
Extended Stay America - Portland - East has a 3.4 star rating with 667 reviews.
When is Extended Stay America - Portland - East open?
Extended Stay America - Portland - East is open now. It will close tomorrow at 12:00 a.m.