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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
A+++ Wonderful experience. The room was nice and clean and very comfortable. I love the atmosphere of the place as well.
Business response:
Ashley, it was our pleasure having you as our guest at Extended Stay America, and we thank you for sharing your review. It is great knowing you enjoyed your stay, your room met your expectations, and we made you feel welcome! We look forward to seeing you again whenever your travels bring you this way. Sincerely, Hotel Management
A little disappointed When I arrived I found out the microwave did not work. And that is an essential item when you are having an extended stay. I am not really sure why this wasn’t in working condition before this room was used for guests? I was offered to move to a different room with a working microwave, which I discovered the two rooms they showed me to move to were smaller than the one I paid for, so I didn’t think that was a fair option. Plus, I had already unloaded all my stuff in my room before I unknowingly found ou... read more
Business response:
Thank you for sharing your detailed feedback with us. We sincerely apologize for your disappointment and for the problems you encountered during your stay. We never want to disappoint our guests, and we assure you that corrective actions will be taken so that we can provide you with a much better experience going forward. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, Hotel Management
It was quiet. The heater worked well and was not too loud when turning on. Water got hot quickly. The bed was hard, but adequate.
Business response:
Kristi, thank you for your recent stay at Extended Stay America. We are happy that overall you enjoyed your visit to our hotel. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
What do we mean when we say non-smoking? Got there a bit early, (1 hr before recommended check in) so there is that caveat. Room type was not ready, so I was put in a “deluxe” room. Was told it was non-smoking, but obviously has had numerous smoking occupants. I was only there one night, and I get that it was an accommodation, but still messed with my allergies, etc, would have been impossible for a long term stay.
Business response:
Thank you for being our guest. We are sorry to read that your non-smoking room had a smoke odor. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,084 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.