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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stains on carpet
Business response:
Thank you for your candid review. We apologize for the concerns you had due to the carpet in your room; thank you for bringing this to our attention. In the future, please know our front desk is always available to make the most of your visit. We would have loved to resolve this while you were here. Hopefully we will have the opportunity to make it up to you on a future visit. Thank you again Sincerely, Hotel Management
Location is convenient, and quiet wooded area of the Lake Oswego / Tigard area. The room and entry locations were messy and unclean
Business response:
Thank you for being our guest. We are happy to know you liked our ideal location. However, we are sorry for the cleanliness issue you encountered. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
I’ve never stayed at a Extended Stay America before. Keep in mind the room on the web always looks better than in person. Upon stepping in the room, my eyes started burning because of the smell. Clearly someone stayed here and smoked in the room. There was no fan in the shower so the steam would end up collecting on door jambs etc. You could see the nicotine beading up in the condensation. Overall it was ok. I’ve stayed in worse but won’t likely stay here again. The price was great in a pinch but I’d probably drive another 2... read more
Business response:
Thank you for taking the time to review our hotel. Please accept our apologies that your room did not meet your expectations. We have asked our housekeeping staff to look into your concerns. Please know our front desk is staffed around the clock to help make the most of your stay. We appreciate your business and hope to have the opportunity to provide you with a better stay in the future. Sincerely, Hotel Management
Nothing unique, It's not what I expected for the price.
Business response:
Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We apologize if we disappointed you, and we hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management
Business response:
Vineet, thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit. Sincerely, Hotel Management
Business response:
Juana, thank you so much for the perfect rating of Extended Stay America. It is great to see everything we have to offer left you with a remarkable impression of our hotel. We look forward to having you as our guest again whenever you return to the area. Sincerely, Hotel Management
When turning on the heater in the room it let out a foul sour smell
Business response:
Thank you for staying and sharing your comments. We have shared your concern regarding the smell from the heater with the appropriate individuals and they will take care of it. We hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,084 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.