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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The lady who checked ne in was great. The guy who worked during the day was completely rude
Business response:
Manny, thank you for sharing your comments. While we are glad our service made a good first impression, we are sorry for the unpleasant encounter you had with one of our associates. We will address this and make sure we remain consistent in our courteous hospitality. We hope you will come again so we can serve you better. Sincerely, Hotel Management
Home away from home Stay was very pleasant.. Front desk personnel was wonderful. Friendly and very helpful... Will stay there next visit to Portland
Business response:
Thank you for choosing Extended Stay America for your recent stay. It's always pleasing to read about how the Front Desk made your stay that much better. We will share your recognition with them, as it's always encouraging for them to hear that their efforts don't go unnoticed. We appreciate your review and hope to see you again soon. Sincerely, Hotel Management
It was ok. The staff was super friendly so that was nice but the room was ok. It was super basic cable didnt even have guides on the chanels to see what the hellchanell you were turning it to, they charge you for wifi, the toilet paper is like sand paper, the tissue paper is like sand paper, theres no doggie poop bags in ANY of the dispensers all over the property, there's absolutely no plates or anything in the kitchenette so u have to go to the front desk to get anything, theres no ive machine which was annoying, all of tj... read more
Business response:
Thank you for being our guest. We are glad you loved our friendly staff and comfortable suites. However, we are sorry for not meeting your expectations and for the disappointment you had with our dishware policy. As we have full-size refrigerators in all our rooms, which includes ice trays for your convenience, we do not have an ice machine on our property. We truly hope you will consider giving us another opportunity to serve you better in the future. Sincerely, Hotel Management
Rised price😪 Great but they raises the price on me.
Business response:
Ashley, we are delighted you had a great stay at Extended Stay America. However, we regret the inconvenience caused during your stay. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
A++++ Wonderful. My room was so nice and was decorated fairly well. Also they actually had furniture in there other than the bare essentials like a vanity, a desk, several lamps, and a nice coffee table that had a matching end table. So cute.
Business response:
Ashley, thank you for choosing Extended Stay America again. We are pleased to know how much you liked your well-equipped room! We want your stay with us to feel like home and be as comfortable as possible. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management
Noreal complaints, Cept ate a brownie my first night there & ants swarmed my night stand... without there being any brownie....
Business response:
Alexandra, thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a flawless experience. Sincerely, Hotel Management
Bleh Cool they have a smoking room available...Burn holes and fresh ashes on the blanket under comforter. Oh cool, they allow pets...Large dog barked all night in room next door. I literally thought hair dryers were standard as soap in hotels, maybe my fault but still it was a pain. Bed was hard and uncomfortable. Shampoo/conditioner tiny sized bottle, should've brought my own. They did have stovetop, fridge, sink and table area so for a different group it would probably have been fine. Also, they usually have cable but tech... read more
Business response:
Thank you for choosing our hotel. We are sorry for the discomfort you had with the mattress and regret the dog barking disturbed your sleep. We wish we had known about these problems as we would have done our best to ensure you were comfortable. Also, we regret the issue you had with the television. We value your feedback and hope to have an opportunity of hosting you again for a much better stay. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,084 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.