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300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wouldn't stay here The staff are very friendly, we were given 2 beds when requested one. So we got moved. When we went to the first room, it just looked dirty. When transferred to another, the room was dirty, but it was better than the first. The room is musty, the room wasn't clean. Their to go breakfast was a gronala bar, wrapped muffins and coffee. rooms were overrated. Wouldn't refer this place to anyone.
Dirty, Dirty, Dirty I will never again stay here. From the minute I opened the door to my room, the smell of smoke was overwhelming. (As I later found out, I was given a Smoking room even though I made a reservation and paid for a Non-Smoking Room.) I tried to "suck it up" by opening up a window in order to air out the room, but as I continued to walk around the room and explore the rest of it, I was more and more disgusted. The entryway floor was sticky, the toilet bowl had dark brown specks (Feces!!!) inside it, and the be... read more
good location - homeless shelter You are sharing the hotel with homeless people that receive vouchers from who ever. People walking up the hall with boxes of food from food banks. There was a large spot above the bed,it was blood. I complained but nothing was done
You get what you pay for (or less) The staff was very nice and the building and grounds are fine for a 2.5 star hotel, however my room was not clean. There was a stain near the top of the blanket on one of the double beds. There was a what looked like a cigarette burn hole on one of the comforters, there were significant spots/stains on the carpet and when walking barefoot I could feel parts of the carpet were worn and hard - not a nice feeling. Also the desk chairs were both dirty with some kind of white stuff. I was there ... read more
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies that your room was not to your expectations, especially the outdated furniture and overall condition of the room. We appreciate the feedback from our guests so that we can continually do better. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future.
Location good Room smelled of Indian food /stairway always smelled smoke. Staff friendly efficient. Hotel was quiet
Nasty smelling room The parking was terrible. The room smelt so bad like old cigarettes and there was no maid service for my entire 4 days stay.
Good Service and Clean but a sleepless night. The staff were very courteous, the room was clean but there were some unpleasant aspects of my stay. The room has a kitchenette with a full size refrigerator. Unfortunately the Fridge made a lot of noise which made it difficult to sleep. I finally got up and turned it off. Also there is not much insulation between floors. My upstairs neighbor was obviously up most of the first night which also made it difficult to sleep. The bathroom sink was clogged and drained very slowly. The ... read more
Business response:
Thank you for taking the time to write a review of your stay. Please accept our apologies for the noise and maintenance issues you experienced. In response to your feedback, I will be retraining our staff to make sure we are enforcing our quiet hours to ensure that each guest has a comfortable stay. I will also share your feedback with our maintenance engineer to make sure that all of our amenities are functioning properly. Our team is committed to satisfying our guests, so we are very thankful for your feedback. I do hope t... read more
It smelled like cigarette so much made the room feel dirty
Disappointed Walls are paper thin and the people in the next room were loud and up ALL night. We could hear their dog barking, the loud talking and television, and could also smell their cigarette smoke in our room. We wanted to continue our stay in a different room, but were told that there were no other rooms available so we left and found a different hotel. We could not have another sleepless night stay. Although we had a terrible night at the hotel, the staff was kind and the hotel did reimburse us for our stay.
Extended Stay America - Portland - Vancouver has a 3.4 star rating with 1,746 reviews.
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.