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Extended Stay America - Portland - Vancouver
- Hotels
- Vancouver, WA
About this business
Location details
300 NE 115th Ave., Vancouver, WA, 98684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Messed up communication between ESA and Expedia Booked a double room for business colleagues. Room reservation did not arrive between Expedia and ESA. I ended up having to go to the property myself and pay got two rooms. This was very late at night and everyone was tired. I was reasonable with the desk clerk, had a copy of my Expedia reservation. She acknowledged that it indeed, was a real reservation but could not access info (I know some of this is Expedia's problem) The desk clerk had little authority to make this right... read more
Business response:
We appreciate the loyalty towards our brand as well as your constructive feedback. I apologize for the inconvenience experienced. We acknowledge your comments as it will help us to improve our service and facilities going forward. We hope your husband will choose our hotel again for the business needs. Sincerely, General Manager
Old and run down. The bed was Rock hard. Just bad. Bugs in the room as well. It was very apparent that the owner of the hotel did not want to spend a dime on maintenance.
Business response:
Mike, thank you for sharing feedback about your stay. I know that a fresh, clean hotel sets the tone for a wonderful stay, and I regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and I am sorry to read your comments. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, General Manager
Nasty The room was very dirty! Multiple places looked like they hadn't been touched. Pills on floor as well as random trash. Bathroom floor very dirty. Only reason I didn't check out was it was late when I checked in. I did alert staff of the lack of cleanliness
Not sure it was because of Washington or this hotel but the corridors and stairwells smelled of cigarette and marijuana smoke.
Bad smell- No breakfast I booked this hotel when I was in town running a half marathon. The guy who checked us in was very friendly. We stayed on the first floor and there was a overwhelming musty smell. I was awakened all night by doors slamming. In the morning I went down to get the continental breakfast, and to my surprise it consisted of granola bars and oatmeal (should not be counted as continental breakfast!). When I asked if I could get a late checkout (to shower after my half marathon) I was told I should book anothe... read more
Worst hotel ever It was worst stay ever in my life. No room cleaning service. I had to bring the used towel to get new towel. No change blanket since there's no cleaning. I got all the blames for choosing such worse hotel.
Wouldn't stay here The staff are friendly. The photos shown here is not what the hotel looks like. The room I was placed at was dirty, musty and old. The bathroom is not like what's listed on this website. Didn't feel comfortable here. The breakfast they served was a single served granola bar, packaged muffins and coffee. Wouldn't come back.
Frequently asked questions about Extended Stay America - Portland - Vancouver
How is Extended Stay America - Portland - Vancouver rated?
Extended Stay America - Portland - Vancouver has a 3.4 star rating with 1,746 reviews.
When is Extended Stay America - Portland - Vancouver open?
Extended Stay America - Portland - Vancouver is open now. It will close tomorrow at 12:00 a.m.