Extended Stay America - Portland - Vancouver

AMBER 

on Expedia

8 years ago

I was supposed to have a non smoking room and the smell in the room was so bad it actually triggered a migraine. 

Anonymous 

on Expedia

8 years ago

Location, room and motel amenities were disappointing. On the booking offer, it stated the motel offered breakfast with my rate, however, did not describe their definition of breakfast, in which I found to be a "Grab N Go" breakfast that was basically a piece of fruit or muffin that was displayed on a small desk table in the front by the entrance. The room itself was not cleaned properly, the bathroom and carpet were disgusting and looked as if it might have roaches or bedbugs (I didn't sleep well at all). The room offered a... read more

Mark 

on Expedia

8 years ago

Room was neat but filthy. The floors were very sticky. Wiped it down with a wet towel and it came up black. The floors should be thoroughly mopped after each guest's stay. 

Anonymous 

on Expedia

8 years ago

Noisy and outdated. The hotel was very noisy and needs to be updated. We were awakened every night around 3 by the occupants above us. There was food in the refrigerator left over from previous occupants and the toilet didn't flush properly. 

Erik 

on Expedia

8 years ago

Terrible at Extended Stay Terrible place. Rooms stink, hallways are dark and gloomy, elevators smell like dog urine and smoke. Front desk people were zero help. People were coming and going all night and walls are paper thin. Will never stay at Extended Stay again. 

Barb 

on Expedia

8 years ago

Hotel past its prime Our family of 11 stayed in three rooms. We picked this hotel because of it's location (near highways to we could travel to Mount St. Helens, Seaside, and Columbia River Gorge; also near restaurants and a grocery store) and because several family members have dietary issues and a kitchen in the room would be nice. Turns out we didn't use the kitchens all that much. The linens and carpets in all the rooms were stained. Refrigerators were old and well used. Staff were responsive when asked for additional li... read more

Sue 

on Expedia

8 years ago

Disappointing Room comfort was lacking due to missing bathroom mirror,hair dryer and badly soiled comforter. 

Anonymous 

on Expedia

8 years ago

Messed up communication between ESA and Expedia Booked a double room for business colleagues. Room reservation did not arrive between Expedia and ESA. I ended up having to go to the property myself and pay got two rooms. This was very late at night and everyone was tired. I was reasonable with the desk clerk, had a copy of my Expedia reservation. She acknowledged that it indeed, was a real reservation but could not access info (I know some of this is Expedia's problem) The desk clerk had little authority to make this right... read more