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Extended Stay America Premier Suites Asheville
- Hotels
- Asheville, NC
About this business
Location details
33 Rocky Ridge Rd, Asheville, NC, 28806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
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Business response:
Dear Guest, Thank you for taking the time to share your positive feedback with us. We hope you had a pleasant experience during your stay at Extended Stay America. Our goal is to provide comfortable accommodations and great service to every guest. We’d love to learn more about what made your visit enjoyable so we can continue to improve. We look forward to welcoming you back soon. Sincerely, Hotel Management
Front desk worker was very friendly and helpful. Small breakfast in the morning.
Staff was friendly and helpful
The room looked very clean and the bed was very comfortable, the recliner in the room was very nice and comfortable also. The only bad thing was the overwhelming smell of the room. It smelled like stale cigarette smoke that was covered up with heavy air freshener. We only stayed one night, but our clothes reaked of the odor even when we got back home. Overall the room was nice and comfy,but the odor was a big negative.
Kind, attentive staff and the room and communal spaces were clean; however, each night through late hours multiple men would be loitering in the parking lots around the building making it feel unsafe. There were also very loud upstairs neighbors through the AM almost every night.
Business response:
Dear Guest, Thank you for taking the time to share your experience. We are glad to hear that you found our staff kind and attentive, and that your room met your expectations for cleanliness. However, we sincerely apologize for the discomfort caused by the late-night activity in the parking lot and the noise disturbances from neighboring rooms. Your safety and peace of mind are extremely important to us, and we take these concerns seriously. We have shared your feedback with our leadership and security teams. We appreciate yo... read more
Frequently asked questions about Extended Stay America Premier Suites Asheville
How is Extended Stay America Premier Suites Asheville rated?
Extended Stay America Premier Suites Asheville has a 3.7 star rating with 265 reviews.
When is Extended Stay America Premier Suites Asheville open?
Extended Stay America Premier Suites Asheville is open now. It will close tomorrow at 12:00 a.m.