This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites Asheville
- Hotels
- Asheville, NC
About this business
Location details
33 Rocky Ridge Rd, Asheville, NC, 28806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Stay was good. Hotel was clean, kitchen was great. ‘Light’ breakfast that was offered was just some granola bars and yogurt, maybe we’re just accustomed to every hotel having. After continental breakfast?
The breakfast was extremely limited option. Basically oatmeal and muffins. No drinks other than coffee.
Business response:
Dear Guest, Thank you for sharing your feedback. We are sorry to hear that our morning offerings did not meet your expectations. We understand how important it is to begin the day with a satisfying meal, and your comments will be shared with our team as we continue reviewing ways to enhance our selection and overall dining experience. Your input is invaluable in helping us identify opportunities for improvement. We truly appreciate your time and perspective and hope you will consider visiting again so we can provide a more e... read more
Room was clean, beds were comfortable, pillows were good too. Reception was friendly.
Business response:
Dear Guest, Thank you for sharing your wonderful feedback. We’re delighted to know that you had a comfortable stay and enjoyed our clean rooms and cozy beds. It’s also great to hear that our front desk team made a positive impression with their friendly service. Your satisfaction is our top priority, and comments like yours motivate our team to continue providing exceptional hospitality. We truly appreciate your support and look forward to hosting you again on your next visit. Sincerely, Hotel Management
There's no one at the front desk both times I stopped there and there was no full length mirror in the rooms other than that it was a great stay and a decent on the go breakfast . The place was pretty clean overall
Business response:
Dear Guest, Thank you for sharing your thoughtful feedback. We’re glad to know you had a great stay overall and appreciated the cleanliness and breakfast offerings. We sincerely apologize for the inconvenience of not finding a staff member at the front desk and the absence of a full-length mirror in your room. Your comments have been shared with our team to ensure better coverage and guest comfort. We’re pleased that, despite these issues, your overall experience was positive. We truly appreciate your understanding and hope ... read more
The check-in process was fast and efficient, and the front desk person was very professional while being friendly and helpful. I'll stay here again if I am overnighting in Asheville.
Yes
yes
Business response:
Dear Guest, Thank you for taking the time to share your positive feedback with us. We hope you had a pleasant experience during your stay at Extended Stay America. Our goal is to provide comfortable accommodations and great service to every guest. We’d love to learn more about what made your visit enjoyable so we can continue to improve. We look forward to welcoming you back soon. Sincerely, Hotel Management
Front desk worker was very friendly and helpful. Small breakfast in the morning.
Frequently asked questions about Extended Stay America Premier Suites Asheville
How is Extended Stay America Premier Suites Asheville rated?
Extended Stay America Premier Suites Asheville has a 3.7 star rating with 302 reviews.
When is Extended Stay America Premier Suites Asheville open?
Extended Stay America Premier Suites Asheville is open now. It will close tomorrow at 12:00 a.m.