This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites Asheville
- Hotels
- Asheville, NC
About this business
Location details
33 Rocky Ridge Rd, Asheville, NC, 28806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean room, exceptionally nice staff!
Business response:
Dear Guest, We are pleased to know the spotless accommodations and welcoming service left such a positive impression during your visit to Extended Stay America. Our team takes great pride in creating a comfortable, friendly environment, so your kind feedback truly means a lot. Thank you for taking the time to share your experience. We are grateful for your support and look forward to welcoming you back again soon. Sincerely, Hotel Management
Room was very clean, and william who checked is in was very nice. Only downside was there was no refrigerator breakfast items. They were out
Business response:
we are glad to hear that you enjoyed your stay with us sorry that we were out of refrigerated items
Nice overall place!
Business response:
Dear Guest, Thank you for being our guest and for your kind comment. We’re pleased to know your stay went so smoothly and that you enjoyed the experience. It was a pleasure to host you, and we look forward to welcoming you back to Extended Stay America soon. Sincerely, Hotel Management
Rooms are very clean and staff are all great
Business response:
we are glad to hear that you enjoyed your stay
The staff is courteous and kind. Experienced and professional.
Business response:
Dear Guest, We’re pleased to know our team’s gracious and knowledgeable service helped create a smooth and comfortable experience for you. It’s always rewarding to hear when our team members make such a great impression, and we’ll be sure to share your kind words with them for their superb work. We look forward to welcoming you back to Extended Stay America soon. Sincerely, Hotel Management
Very friendly staff
Business response:
we are glad to hear that you enjoyed your stay
Clean, friendly
Business response:
Dear Valued Guest, Thank you for choosing to stay with us. We truly appreciate you being our guest and are delighted to hear that you enjoyed your stay at our hotel. Providing a comfortable and welcoming experience is always our goal, and we are pleased to know we met your expectations. Your satisfaction means a great deal to our team, and it was a pleasure having you with us. We hope to welcome you back again in the near future. If there is anything we can do to make your next stay even better, please do not hesitate to let... read more
Joyce at the front desk was very helpful and friendly
Business response:
Dear Valued Guest, Thank you for choosing to stay with us. We truly appreciate you being our guest and are delighted to hear that you enjoyed your stay at our hotel. Providing a comfortable and welcoming experience is always our goal, and we are pleased to know we met your expectations. Your satisfaction means a great deal to our team, and it was a pleasure having you with us. We hope to welcome you back again in the near future. If there is anything we can do to make your next stay even better, please do not hesitate to let... read more
light blinking in room so unable to have lights off at night to sleep; elevator refusing to close when trying to board; water in shower took 10+ minutes to get warm enough to take a shower; "free breakfast" is just coffee and nutrigrain bars.
Business response:
Dear Guest, We are sorry to hear about the maintenance concerns in your room. Your feedback is invaluable in helping us improve. We will work with our maintenance team to ensure that all areas of concern are promptly and effectively resolved to prevent such occurrences in the future. We are also sorry that our breakfast did not meet your expectations. Thank you for choosing us and taking the time to bring this to our attention. We hope to have another chance to show you the outstanding, seamless stay you deserve and that we ... read more
Frequently asked questions about Extended Stay America Premier Suites Asheville
How is Extended Stay America Premier Suites Asheville rated?
Extended Stay America Premier Suites Asheville has a 3.8 star rating with 387 reviews.
When is Extended Stay America Premier Suites Asheville open?
Extended Stay America Premier Suites Asheville is open now. It will close tomorrow at 12:00 a.m.